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Barracuda Cloud Control

Barracuda Networks Android Mobile App and Multi-Factor Authentication

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This article refers to the Barracuda Networks Android Mobile App version 0.9 or greater, on an Android mobile phone devices running Android 4.0.3 or greater. Download the latest Barracuda Networks application from the Google Play Store: https://play.google.com/store/apps/details?id=com.barracuda.mobile

Barracuda Networks Android Mobile App version 0.9 is not current supported on Android tablets.

Multi-factor authentication (MFA), also known as two-factor authentication, is a security feature that requires two forms of authentication to access Barracuda Cloud Control. Use the Barracuda Android Mobile App to generate a secondary authentication token. For more information, refer to Understanding Multi-Factor Authentication in Barracuda Cloud Control.

Initial Setup

Use the following steps to set up the Barracuda Android Mobile App to generate a secondary authentication token for use when logging into a Barracuda Cloud Control account where MFA is enabled:

  1. On your Android device, download and install the Barracuda Networks Android Mobile App from the Google Play Store: https://play.google.com/store/apps/details?id=com.barracuda.mobile.
  2. On your desktop system, log into Barracuda Cloud Control, and go to the Home > My Profile page.
    my_profile.png
  3. In the Multi-Factor Authentication section, click Add New Device; the Add New Multi-Factor Authentication Device page displays:
     add_new_device.png
  4. Enter a name for the device in the Device Name field.
  5. Log into the Barracuda Android Mobile App on your Android device:
    AndroidLogin.png
  6. Upon initial login, you are presented with the setup page:
    android_mfa.png
  7. Tap Setup. A notification message displays:
    androidMFA1.png
  8. Tap Scan QR Code. The scanner displays:
    AndroidMFA2.png

  9. On your desktop in the Add New Multi-Factor Authentication Device page, select whether to complete the MFA setup by scanning the barcode or manually entering the secret code into your Android device:
  • To complete the set up by scanning the barcode,
  1. Use the QR Code Scan page on your Android device to scan the barcode:
    scan_secret_code.png
  2. Once the barcode is successfully scanned, the token is generated on the Android device:
    androidMFAcode.png
  3. Enter the generated token into the MFA Code field in the Home > My Profile > Multi-Factor Authentication page, and then click Save.
    mfa_code.png
  • To compete setup by manually entering the secret code, 
  1. Tap Enter:
    androidMFA1.png

  2. Locate the Secret Code in the Account > My Profile > Multi-Factor Authentication page on your desktop system:
    manually_enter_code.png
  3. Enter the secret code in the associated field in the Multi-Factor Authentication Setup page of your Android device:
    androidMFAenter.png
  4.  Tap Continue. The token is generated:
    androidMFAcode.png
  5. Enter the generated token into the MFA Code field in the Account > My Profile > Multi-Factor Authentication page, and then click Save:
     mfa_code.png

 

10. You can now use the Barracuda Networks Android Mobile App to generate the secondary authentication token when logging into Barracuda Cloud Control:
  androidMFAcode.png

Change MFA Settings

To access the MFA settings on the Android device, tap the Navigation Menu, and then tap Multi-Factor Authentication:

 androidMFAdrawer.png

Deauthorize an Android Device

Use the following steps to deauthorize an Android device from generating tokens for a Barracuda Cloud Control Account:

  1. Log into the Barracuda Networks Android Mobile App on the Android device you want to deauthorize.
  2. In the Multi-Factor Authentication page, tap Deauthorize This Device:
    androidMFAcode.png
  3. A warning message displays:
    androidMFAdeauth.png
  4. Click Deauthorize.
  5. To completely remove the device from the Barracuda Cloud Control account:
    Log into Barracuda Cloud Control on your desktop system and go to the Home > My Profile page.
  6. In the Multi-Factor Authentication section, click Delete to the right of the device you have deauthorized:
    delete_device.png

 

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