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Barracuda Cloud Control

Barracuda User Community

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Use the Barracuda User Community to access product and general forums where you can discuss issues, ask questions, share solutions, and contribute product enhancement ideas.

Access Barracuda User Community

Starting June 4, 2020, the Community link will redirect users to the appropriate Partner Community site or Customer Community site based on the type of user account. The existing User Community page will be in read-only mode for 90 days before shutting down. This can be accessed through the user's My profile drop-down menu in the upper-right corner.

For more information on the new Customer Community site, download the Customer Support Community Quick Start Guide.

To access the Barracuda User Community:

  1. Log into your Barracuda Cloud Control account.

    If you do not have an account, follow the steps in the article Create a Barracuda Cloud Control Account before proceeding.

  2. At the top of the page, by your user name, click Community:

As a member of their respective Community, partners and customers are able to:

  • Collaborate with their peers.
  • Create and manage support cases (products may differ depending on Business Group).
  • Access articles and forums in the Knowledgebase.
  • View and manage subscriptions for Barracuda products (currently not available for MSP profiles).
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