Troubleshooting is best performed from a desktop client. For help, please contact Barracuda Networks Technical Support.
Submitting Logs to Technical Support
In some cases, Technical Support or Development needs to access device logs to debug an issue. In order to send log files to Technical Support, compress and share the contents in this folder:
go to: ~/Library/Group Containers/93TXDD8JU3.com.fyde.guardian.macos.sharedgroup/
go to: $HOME/.config/fyde
go to: %AppData%\..\Local\Packages\FydeInc.Fyde_hqdfaw3smzszr\LocalState\Shared
go to: %APPDATA%\..\Local\Barracuda\CloudGen Access