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Barracuda CloudGen Access

CloudGen Access App Release Notes

  • Last updated on

Version 2.0.23

Release date: 2023-13-03

  • Fixed a bug regarding loading the category database if the file path includes multi-byte characters.
  • Fixed an issue where the CloudGen Access agent failed to load the category database.  
  • Fixed a suspend/resume issue on Windows by restarting the tunnel properly.
  • Fixed a stability issue when a malformed DNS request comes in.
  • Fixed a bug where the agent failed to check the category lookup queue, and multiple HTTP requests for the same domain were being sent to the backend.

Version 2.0.21

Release date: 2023-28-02

  • Fixed an issue where the agent may crash on certain machines.
  • Added a missing category string.
  • Fixed an issue to support the zh-Hant locale.

Version 2.0.19

Release date: 2023-27-02

  • Fixed an issue with the tunnel for when the system local isn't English.

Version 2.0.18

Release date: 2023-02-09

  • Introduces new DNS filtering (Web Policy) based on web categories.
  • Enhanced troubleshooting output to include more detailed information.
  • Web Policy rules are updated when the Settings -> Enterprise Enrollment -> Update button is clicked.
  • Fixed a deadlock issue with updating enrollments.
  • Fixed a connection hang issue for the long-lasting connections.
  • Fixed an issue with Android where the user was unable to access the Overview screen after unenrolling the device.
  • Removed the UseLessCellularData feature for iOS and Android.

Version 2.0

Release date: 2022-10-17

Agent support for Web Security policies.

Version 1.9.3

  • The agent works as expected when it encounters  CJK (Chinese-Japanese-Korean) characters in account names. 
  • Fixed a delayed notification issue on mobile devices.
  • Android works as expected when the notifications pop up.

Version 1.9.2 

  • Added support CloudGen Access-as-IdP feature.
  • Fixed a case sensitive domain bug in the troubleshooting menu.
  • Fixed the initial window positioning issue on macOS.

Version 1.8.1 

  • Fixed an issue where root CAs were not fetched in a timely fashion.
  • Fixed a notification issue with macOS.
  • The CloudGen Access agent driver will stop if the tunnel isn't running.
  • Fixed an issue with the troubleshooting menu when the resource IP address is a fixed private IP address.

Version 1.8.0

  • Added Delete Account  button for iOS and macOS.
  • The cgaccess-service.exe process runs as expected for Windows.
  • Enhanced the issue report feature by supporting the routing table and network interface dump.
  • Adds new Enterprise Console API domains.
  • Holds the connection when re-authentication is required.

Version 1.7.1

  • The progress indicator now displays while the package update is progressing.
  • Fixed a bug related to macOS that caused the secondary DNS server ( for Barracuda CloudGen Access to not work correctly.
  • Enhanced IPv6 support for Windows.
  • Now updating the resource database when the user clicks the 'Update' button under the Enrollment menu.
  • Fixed a notification issue on macOS and iOS.
  • Enhanced the Troubleshooting menu.

Version 1.7

  • Added support for Windows agent updates within the app.
  • Added support for Windows 2016 server.
  • Improved the Windows installation UI.
  • Fixed a performance bug in the UDP proxy.
  • Fixed a memory consumption issue when the access policy is denied by multiple threads.
  • Fixed a process hang issue of the tunnel for Windows.
  • Fixed multiple crash issues when exiting the agent.

Version 1.6.2

Release date: 2022-03-15

  • Fixed an issue that resulted in the BSOD on some Windows machines.
  • Fixed an issue where macOS would stop, in some instances, when stopping the tunnel.
  • Fixed an issue where the agent would not send an issue report if unenrolled.
  • Improved troubleshooting reports by sending more context data.
  • Fixed issue where CPU usage would go up when the agent was offline.
  • Improved Enrollment Settings button behavior.

Version 1.6.1

Release date: 2022-02-09
  • Addressed issue where an authorization denial could cause the tunnel to stop.
  • Windows: addressed issue where the UI would not start on new installations.

Version 1.6.0

Release date: 2022-02-07

  • Added application catalog feature.
  • iOS: Fixed logic that made othervpn pop-up appear when only CGA was running.

Version 1.5.0

Release date: 2021-11-03

  • Addressed window positioning/visibility issues.
  • For macOS, added native support for Apple Silicon
  • For Windows:
    • Addressed issue where Microsoft Windows Network Connectivity Status Indicator (NCSI) reports no Internet connectivity.
    • Addressed issue where Microsoft Remote Server Administration Tools for Windows 10 took a long time to launch.

Version 1.4.0

Release date: 2021-08-25

  • Added support for DNS over resource.
  • Added new on-boarding flow.
  • Improved bug reporting flow.
  • Fixed issue where UI would not start if database was corrupted.
  • Windows Desktop: addressed an issue where the order of the system DNS servers was not honored.

Version 1.3.0

Release date: 2021-05-25

  • Added support for UDP resources.
  • Added support for resources on fixed IP addresses.
  • Synthesized HTTPS and SVCB DNS queries for resource's domain names.

Version 1.2.2

Release date: 2021-05-05

  • Full chain of certificates used on mTLS connections.

Version: 1.2.1

Release date: 2021-04-21

  • Android: Tunnel marked as unmetered on Android 10 and higher.

Version 1.2.0

Release date: 2021-04-08

  • Implemented automatic device certificate renewal.
  • Android: To work around a Download Manager defect, do not exclude apps from the tunnel on Android 10 and higher. Google reported fixing this defect in Android 10 and higher.

Version 1.1.1

Release date: 2021-03-23

Operating systems: Microsoft Windows, Apple macOS 

Maintenance release with the following changes: 

  • Windows: fixed an issue that caused the agent to block when the machine wakes from sleep/hibernation.
  • macOS: fixed an issue in Big Sur where the system DNS resolver first queried the SOA record of a domain name.

Version 1.1.0

Release date: 2021-02-25

  • Fixed caching of proxy configurations.
  • Fixed conflicting VPN warning appearing during on-boarding.
  • Fixed clear button appearing even if text input field is empty.
  • Fixed tunnel not being correctly shutdown when quitting app.
  • Added ability to send analytics events to different servers.
  • Windows: app now differentiates between Store, Store sideload, and MSI environments.
  • Windows Desktop: fixed service reinstall.
  • Windows Desktop: DNS addresses of disconnected interfaces are now discarded.
  • Chrome OS: fixed handling of enrollment URL.
  • Chrome OS: fixed crash on x86_64 machines.

Version 1.0.1

Release date: 2021-02-01

  • Several GUI improvements and bug fixes.
  • Added display information and link to troubleshooting menu for internal errors.
  • Blocked threat notification message leads to correct path.
  • DNS security exceptions are no longer created from the app when user is enrolled.
  • Data now gets saved after enrolling and quitting the app.
  • Linux: reconnect RPC channel has been fixed.
  • Linux: ignore link-local IPv6 addresses has been fixed.
  • Linux: issue with broken app icons has been fixed.
  • Android: editable text input has been fixed.
  • Android: internal domains can now be resolved.

Version 0.30.3

Release date: 2020-12-03

  • Do not override resolv.conf if the file is empty.
  • Fixed long delays when making several asynchronous HTTPS requests.

Version 0.27.6

Release date: 2020-09-14

  • Fixed deadlock in the network stack.

Version 0.27.5

Release date: 2020-09-07

  • Linux: ignore link-local requests.
  • Linux: set system nameservers when computer leaves sleep/hibernation.
  • Fixed HTTPS request contention.

Version 0.27.3

Release date: 2020-09-05

  • Added support for wildcard exceptions.

Version 0.27.1

Release date: 2020-07-16

  • Added magic domain to signal tunnel is running (“”).

Version 0.24.0

Release date: 2020-05-13

  • Added option to reset activity.
  • Several improvements and bug fixes.
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