It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda CloudGen Access

CloudGen Access App Release Notes

  • Last updated on

Version 2.5.1 for iOS

Release Date: 2024-2-7

  • Fixed an issue where Authentication screen did not display as expected.

Version 2.5.0

Release Date: 2024-1-25

  • New multi-tenancy feature.
  • IP-based resources: Now allow users to specify a public host with an IP address (not just a hostname).
  • Increased security posture in handling SaaS resource.

Version 2.4.2

Release Date: 2023-12-15

  • Addressed an issue where tunnel crashed during certificate clean up.

Version 2.4.1

Release Date: 2023-12-08

  • Fixed OneSky issue (a bug related to OneSky API url).
  • BNCGA-5190: Fixed certificate refresh issue.
  • Clear old enrollments more often.
  • Fixed unhandled C++ exception issue.
  • Don't override DisableDnsRestrict.
  • Changed failure_cool_down from 60s to 10s.
  • Fixed a Linux crash upon shutdowns.
  • Fixed access-interface crash on Linux VM.

Version 2.4.0

Release Date: 2023-11-22

  • New Device Classification feature allows IT administrators to classify end user devices as PersonalManaged, or Supervised in order to better manage and secure corporate devices. See Device Classification and How Device Classification Works for details.

Version 2.3.1  

Release Date: 2023-10-27

  • Cleaned up old certificate on certificate renewal. 
  • Fixed an issue where user could not turn on notifications on Android 13.  

Version 2.3.0

Release Date: 2023-10-17

Applies to: Windows, Mac, iOS, Android and Linux:

  • Improve certificate handling with TPM support.

Version 2.2.0

Release Date: 2023-09-20

  • Extended support for macOS and iOS Tamperproof.
  • Fixed crash issue on iOS when the agent tries to fetch the resource DB.
  • Enhanced control of 'On Demand VPN' flag for macOS / iOS.
  • Fixed the polling time issue for the enrollment update.

Version 2.1.9

Release date: 2023-07-25

  • Fixed an issue with enrollment through the universal link within the email.
  • Fixed an issue where default web policies did not apply as expected.
  • Fixed an issue on Android that filled up troubleshooting logs with errors when enabling the Tamperproof feature.

Version 2.1.8

Release date: 2023-07-18

  • Fixed issue where notifications were turned off upon upgrade.

Version 2.1.7

  • Tamperproof feature – Works with the CloudGen Access Console settings for the Tamperproof feature. P rovides the option to protect against unauthorized or accidental tampering with the app installation, security policy, and app settings on endpoints. When  enabled in the console, this feature hides the Quit, Un-enroll and Stop/Start options on the CloudGen Access App. See Tamperproof for details and OS support.
  • Removes the Overview screen.
  • Implements universal links for iOS and Android.
  • Fixes the auto-start issue on Android.
  • Handles the deadlock monitor properly for sleep/wakeup operations.
  • Hides the message box if the tunnel is crashed.
  • Handles libcurl's initilization properly.
  • Fixes an issue of loading the resource database due to the cached etag.

Version 2.0.25

Release date: 2023-03-04

  • The agent no longer performs a category lookup for special local domains such as ARPA, local, Corp, lan, etc.
  • Fixed a stability issue when the DNS request is invalid or malformed.

Version 2.0.23

Release date: 2023-13-03

  • Fixed a bug regarding loading the category database if the file path includes multi-byte characters.
  • Fixed an issue where the CloudGen Access agent failed to load the category database.  
  • Fixed a suspend/resume issue on Windows by restarting the tunnel properly.
  • Fixed a stability issue when a malformed DNS request comes in.
  • Fixed a bug where the agent failed to check the category lookup queue, and multiple HTTP requests for the same domain were being sent to the backend.

Version 2.0.21

Release date: 2023-28-02

  • Fixed an issue where the agent may crash on certain machines.
  • Added a missing category string.
  • Fixed an issue to support the zh-Hant locale.

Version 2.0.19

Release date: 2023-27-02

  • Fixed an issue with the tunnel for when the system local isn't English.

Version 2.0.18

Release date: 2023-02-09

  • Introduces new DNS filtering (Web Policy) based on web categories.
  • Enhanced troubleshooting output to include more detailed information.
  • Web Policy rules are updated when the Settings -> Enterprise Enrollment -> Update button is clicked.
  • Fixed a deadlock issue with updating enrollments.
  • Fixed a connection hang issue for the long-lasting connections.
  • Fixed an issue with Android where the user was unable to access the Overview screen after unenrolling the device.
  • Removed the UseLessCellularData feature for iOS and Android.

Version 2.0

Release date: 2022-10-17

Agent support for Web Security policies.

Version 1.9.3

  • The agent works as expected when it encounters  CJK (Chinese-Japanese-Korean) characters in account names. 
  • Fixed a delayed notification issue on mobile devices.
  • Android works as expected when the notifications pop up.

Version 1.9.2 

  • Added support CloudGen Access-as-IdP feature.
  • Fixed a case sensitive domain bug in the troubleshooting menu.
  • Fixed the initial window positioning issue on macOS.

Version 1.8.1 

  • Fixed an issue where root CAs were not fetched in a timely fashion.
  • Fixed a notification issue with macOS.
  • The CloudGen Access agent driver will stop if the tunnel isn't running.
  • Fixed an issue with the troubleshooting menu when the resource IP address is a fixed private IP address.

Version 1.8.0

  • Added Delete Account  button for iOS and macOS.
  • The cgaccess-service.exe process runs as expected for Windows.
  • Enhanced the issue report feature by supporting the routing table and network interface dump.
  • Adds new Enterprise Console API domains.
  • Holds the connection when re-authentication is required.

Version 1.7.1

  • The progress indicator now displays while the package update is progressing.
  • Fixed a bug related to macOS that caused the secondary DNS server ( for Barracuda CloudGen Access to not work correctly.
  • Enhanced IPv6 support for Windows.
  • Now updating the resource database when the user clicks the 'Update' button under the Enrollment menu.
  • Fixed a notification issue on macOS and iOS.
  • Enhanced the Troubleshooting menu.

Version 1.7

  • Added support for Windows agent updates within the app.
  • Added support for Windows 2016 server.
  • Improved the Windows installation UI.
  • Fixed a performance bug in the UDP proxy.
  • Fixed a memory consumption issue when the access policy is denied by multiple threads.
  • Fixed a process hang issue of the tunnel for Windows.
  • Fixed multiple crash issues when exiting the agent.

Version 1.6.2

Release date: 2022-03-15

  • Fixed an issue that resulted in the BSOD on some Windows machines.
  • Fixed an issue where macOS would stop, in some instances, when stopping the tunnel.
  • Fixed an issue where the agent would not send an issue report if unenrolled.
  • Improved troubleshooting reports by sending more context data.
  • Fixed issue where CPU usage would go up when the agent was offline.
  • Improved Enrollment Settings button behavior.

Version 1.6.1

Release date: 2022-02-09
  • Addressed issue where an authorization denial could cause the tunnel to stop.
  • Windows: addressed issue where the UI would not start on new installations.

Version 1.6.0

Release date: 2022-02-07

  • Added application catalog feature.
  • iOS: Fixed logic that made othervpn pop-up appear when only CGA was running.

Version 1.5.0

Release date: 2021-11-03

  • Addressed window positioning/visibility issues.
  • For macOS, added native support for Apple Silicon
  • For Windows:
    • Addressed issue where Microsoft Windows Network Connectivity Status Indicator (NCSI) reports no Internet connectivity.
    • Addressed issue where Microsoft Remote Server Administration Tools for Windows 10 took a long time to launch.

Version 1.4.0

Release date: 2021-08-25

  • Added support for DNS over resource.
  • Added new on-boarding flow.
  • Improved bug reporting flow.
  • Fixed issue where UI would not start if database was corrupted.
  • Windows Desktop: addressed an issue where the order of the system DNS servers was not honored.

Version 1.3.0

Release date: 2021-05-25

  • Added support for UDP resources.
  • Added support for resources on fixed IP addresses.
  • Synthesized HTTPS and SVCB DNS queries for resource's domain names.

Version 1.2.2

Release date: 2021-05-05

  • Full chain of certificates used on mTLS connections.

Version: 1.2.1

Release date: 2021-04-21

  • Android: Tunnel marked as unmetered on Android 10 and higher.

Version 1.2.0

Release date: 2021-04-08

  • Implemented automatic device certificate renewal.
  • Android: To work around a Download Manager defect, do not exclude apps from the tunnel on Android 10 and higher. Google reported fixing this defect in Android 10 and higher.

Version 1.1.1

Release date: 2021-03-23

Operating systems: Microsoft Windows, Apple macOS 

Maintenance release with the following changes: 

  • Windows: fixed an issue that caused the agent to block when the machine wakes from sleep/hibernation.
  • macOS: fixed an issue in Big Sur where the system DNS resolver first queried the SOA record of a domain name.

Version 1.1.0

Release date: 2021-02-25

  • Fixed caching of proxy configurations.
  • Fixed conflicting VPN warning appearing during on-boarding.
  • Fixed clear button appearing even if text input field is empty.
  • Fixed tunnel not being correctly shutdown when quitting app.
  • Added ability to send analytics events to different servers.
  • Windows: app now differentiates between Store, Store sideload, and MSI environments.
  • Windows Desktop: fixed service reinstall.
  • Windows Desktop: DNS addresses of disconnected interfaces are now discarded.
  • Chrome OS: fixed handling of enrollment URL.
  • Chrome OS: fixed crash on x86_64 machines.

Version 1.0.1

Release date: 2021-02-01

  • Several GUI improvements and bug fixes.
  • Added display information and link to troubleshooting menu for internal errors.
  • Blocked threat notification message leads to correct path.
  • DNS security exceptions are no longer created from the app when user is enrolled.
  • Data now gets saved after enrolling and quitting the app.
  • Linux: reconnect RPC channel has been fixed.
  • Linux: ignore link-local IPv6 addresses has been fixed.
  • Linux: issue with broken app icons has been fixed.
  • Android: editable text input has been fixed.
  • Android: internal domains can now be resolved.

Version 0.30.3

Release date: 2020-12-03

  • Do not override resolv.conf if the file is empty.
  • Fixed long delays when making several asynchronous HTTPS requests.

Version 0.27.6

Release date: 2020-09-14

  • Fixed deadlock in the network stack.

Version 0.27.5

Release date: 2020-09-07

  • Linux: ignore link-local requests.
  • Linux: set system nameservers when computer leaves sleep/hibernation.
  • Fixed HTTPS request contention.

Version 0.27.3

Release date: 2020-09-05

  • Added support for wildcard exceptions.

Version 0.27.1

Release date: 2020-07-16

  • Added magic domain to signal tunnel is running (“”).

Version 0.24.0

Release date: 2020-05-13

  • Added option to reset activity.
  • Several improvements and bug fixes.