Telemetry Data

To allow us to continuously update and improve the features frequently used by our customers based on real-world data, the Barracuda NextGen Firewall F-Series sends performance and usage data to the Barracuda telemetry servers. Sending statistics is opt-out for new or freshly installed NextGen Firewalls and opt-in for updated firewalls. The F-Series collects data and then starts one attempt to update the telemetry data via an HTTPS connection. If the the connection to the update servers fails, no further attempts are made until the next day. A copy of all parameters sent to the telemetry servers is logged every time an update is initiated. The Barracuda NextGen Control Center only sends data collected on box level. No data from the Control Center layer is collected.

Barracuda telemetry server

• updates.cudasvc.com

Enabling / disabling telemetry data

You can enable or disable the sending of usage statistics.

1. Go to CONFIGURATION > Configuration Tree > Box > Administrative Settings. 
2. In the left menu, click Telemetry Data.
3. Click Lock.
4. In the Telemetry Data Options section, select enabled .
   
5. Click Send Changes and Activate.

Changing the schedule for sending telemetry data

1. Go to CONFIGURATION > Configuration Tree > Box > Advanced Configuration > System Scheduler.
2. In the left menu, click Daily Schedule.
3. Click Lock.
4. In the Intraday Schedule double-click on telemetry. The Intraday Schedule window opens.
   
5. Change the scheduling of the telemetry task as needed.
6. Click OK. 
   
7. Click Send Changes and Activate.

Viewing data sent to Barracuda telemetry servers

To see what data your NextGen Firewall F-Series is sending to the Barracuda telemetry servers, see the \Box\Control\Telemetry log file.