We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda CloudGen Firewall

How to Restore the High Availability Cluster Configuration after an RMA

  • Last updated on
If a NextGen Firewall residing in an HA cluster gets replaced with a newer revision model of the same product type (e.g., from F400 Rev. A to F400 Rev. B), you must create a configuration backup (PAR file) on the running HA partner and restore the configuration on the new appliance. This typically occurs in RMA cases, or if your appliance is replaced by Barracuda's hardware refresh program.

Replacing the Secondary HA Firewall

If the primary firewall is running, and the secondary firewall was replaced by a new model, restore the configuration from the primary one.

Step 1. Select the Hardware Model
  1. Log into the primary NextGen Firewall.

  2. Go to CONFIGURATION > Configuration Tree > HA Box

  3. Double-click Box Properties.
    HA-Config.png

  4. Click Lock.
  5. In the Product and Model section, choose the correct Hardware Model for the replaced firewall (secondary), and edit the remaining entries according to the appliance model.
  6. Click Send Changes and Activate.
Step 2. Configure the Secondary Firewall
  1. Log into the primary NextGen Firewall.
  2. Go to CONFIGURATION > Configuration Tree > HA Box.
  3. Double-click HA Network.  
  4. Click Lock.
  5. In the Management IP and Network section, set the Management IP of the new HA partner (secondary).
  6. Click Send Changes and Activate.
Step 3. Create a PAR File
  1. Log into the primary NextGen Firewall.
  2. Go to CONFIGURATION > Configuration Tree.
  3. Right-click Box and select Create PAR file for HA box.
Step 4. Restore the Secondary Firewall
  1. Log into the secondary NextGen Firewall.
  2. Go to CONFIGURATION > Configuration Tree.
  3. Right-click Box and select  Restore from PAR file.
  4. Go to CONTROL > Box.
  5. In the left menu, expand Network and click Activate new network configuration.
  6. Select Failsafe as the activation mode.
  7. In the left menu, expand Operating System and click Reboot Box.

Replacing the Primary HA Firewall

If the secondary firewall is running, and the primary one was replaced by a new model, restore the configuration from the secondary firewall.

Step 1: Select the Hardware Model
  1. Log into the secondary firewall.
  2. Go to CONFIGURATION > Configuration Tree > HA Box.
  3. Double-click Box Properties.
    HA-Config.png
  4. Click Lock.
  5. In the Product and Model section, choose the correct Hardware Model for the replaced firewall (primary), and edit the remaining entries according to the appliance model.
  6. Click Send Changes and Activate.
Step 2. Configure the Primary Firewall
  1. Log into the secondary firewall.
  2. Go to CONFIGURATION > Configuration Tree > HA Box > HA Network.
  3. Click Lock.
  4. In the Management IP and Network section, set the Management IP of the new HA partner (primary).
  5. Click Send Changes and Activate.
Step 3. Create a PAR File
  1. Log into the secondary firewall.
  2. Go to CONFIGURATION > Configuration Tree.
  3. Right-click Box and select Create PAR file for HA box.
Step 4. Restore the Primary Firewall
  1. Log into the primary firewall.
  2. Go to CONFIGURATION > Configuration Tree.
  3. Right-click Box and select Restore from PAR file.
  4. Go to CONTROL > Box.
  5. In the left menu, expand Network and click Activate new network configuration.
  6. Select Failsafe as the activation mode.
  7. In the left menu, expand Operating System and click Reboot Box.
Last updated on