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Barracuda CloudGen Firewall

Secure Connector Firmware Update

  • Last updated on

The Control Center manages the distribution and update process for Secure Connector firmware updates. The admin must first update the firmware package to the Control Center and select the Secure Connectors from the list. The Control Center then distributes the file. Afterwards, the admin can trigger the update process and monitor the progress of the update.

Step 1. Verify the Compatibility of the Secure Connector with the Control Center Firmware

Verify that the Control Center firmware version supports the target Secure Connector firmware version. If necessary upgrade the Control Center before updating the managed Secure Connectors.

For more information, see Updating CloudGen Firewalls and Control Centers.

Step 2. Download the Update Package from the Download Portal

Download the update package from the Barracuda Download Portal: https://dlportal.barracudanetworks.com.

Step 3. Import the Update Package into the Control Center

Import the update file to the Control Center.

  1. Log into the Control Center.
  2. Go to CONTROL > Firmware Update.
  3. In the lower half of the screen, click the Files on Control Center tab. 
  4. Click Import local File and select the update package you downloaded in Step 1.

The file is copied to the Control Center and displayed in the Files on Control Center tab

Step 4. Send the Update Package to the Systems

  1. On the Firmware Update page, select the Secure Connectors you want to update.
  2. In the Files on Control Center tab, select the update package.
  3. Click Create Update Task. The New Update Task window opens.
  4. (optional) Select the Scheduling Mode.
  5. Click OK.

The update packages are now copied to the selected remote systems. Go to CONTROL > Update Tasks to monitor the progress.

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Step 5. Execute the Update Package

After the update package has been copied to the Secure Connector, trigger the update.

  1. Go to CONTROL > Update Tasks.
  2. In the  column, a green icon is displayed that verifies that the update package was sent successfully.
  3. Right-click the selected Secure Connector and select Perform Update.
  4. In the Schedule Task window, select Immediate Execution from the Scheduling Mode list and click OK.

Wait for the update to finish.

Secure Connectors will reboot after the update has been applied.

Step 6. Migrate the SC Release Version

If you are updating to a new major version Secure Connector firmware, you must migrate the Secure Connector editor to the new version.

  1. Go to CONFIGURATION > Configuration Tree > Multi-Range > your range > your cluster > Cluster Settings.
  2. Right-click Secure Connector Editor and select Lock.
  3. Right-click Secure Connector Editor and select Migrate SC Release.
  4. Select the new Release version.
  5. Click OK.
  6. Click Activate.

Troubleshooting / Logs

To troubleshoot updates on the Secure Connector, you must enable persistent logging and review the /var/phion/logs/installUpdate.log file. Do not permanently enable persistent logging because it impacts the lifespan of the SD card.

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