We use cookies on our website to ensure we provide you with the best experience on our website. By using our website, you agree to the use of cookies for analytics and personalized content.This website uses cookies. More Information
It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda CloudGen Firewall

Secure Connector Troubleshooting

  • Last updated on

If required, you can reset the configuration on your Secure Connector to a fallback configuration.

Set a Fallback Configuration

To safeguard against misconfigurations, a fallback configuration can be set by the admin for each Secure Connector. This fallback configuration replaces the active configuration when the hardware reset button on the Secure Connector is pressed. If the fallback configuration is invalid, the Secure Connector is reset to the factory default settings.

To set a fallback configuration:

  1. Go to your SC cluster > Cluster Settings > Secure Connector Editor.
  2. In the SC-List, right-click the Secure Connector and click Create Fallback Configuration
    sc_fallback01.png

This configuration is now used when the hardware reset button on the Secure Connector is pressed. For more information, see Reset a Secure Connector.

Reset a Secure Connector

You can reset the configuration on your Secure Connector to the fallback configuration via either the hardware reset button or the Secure Connector web interface. The fallback configuration is set in the Control Center. If no fallback configuration is set, or if the configuration is determined to be invalid, the factory default configuration is used. The configuration is activated immediately.

Before You Begin

Set a fallback configuration for the Secure Connector.

Reset the Configuration via Hardware Button
  1. Power on your Secure Connector and wait for Secure Connector to boot.
  2. Press the RST button for 10 seconds.
  3. The configuration is now reset and activated. 
Reset via Web Interface
  1. Log into the web interface. The Dashboard tab opens.
  2. Click Retrieve Lock.
  3. In the Device Information section, click Reset Configuration

sc_config_reset01.png

Last updated on