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Barracuda CloudGen Firewall

How to re-schedule dropped/giveup mails

  • Type: Knowledgebase
  • Date changed: 6 months ago
Solution #00005126 
This solution replies to:
- NG Firewall firmware versions 4.2.x,5.0.x, 5.2.x
- netfence firmware versions 4.2.x


Is it possible to re-schedule dropped mails with status giveup? 


Follow this steps to re-schedule dropped giveup mails.


1) Login to command line as user root browse to the mailgateway spool directory.

  cd /phion0/spool/mgw/<server_service>/


2) Move the giveup mails from the directory giveup/ to input/

  mv /phion0/spool/mgw/server_service/giveup/* /phion0/spool/mgw/server_service/input


3) Delete the giveup mails in the "Access" tab of the GUI


5) Get the PID of the spooler process. For this open the mailgw GUI and take a look on the "Process" tab, select the checkbox "Show Internal" and get the PID of the "spooler" process.













6) Kill the spooler process on the command-line.

  kill -USR2 <PID>



Now all mails in the input directory will be re-scheduled.



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