It seems like your browser didn't download the required fonts. Please revise your security settings and try again.
Barracuda CloudGen WAN

How to Enable Support Access

  • Last updated on

Enable Support Access to allow Barracuda Support technicians to access your CloudGen WAN management portal and make configuration changes on your behalf. Any configuration changes done by Barracuda Support are tracked in the Audit log. 

Enable Support Access

  1. Open https://cloudgenwan.barracudanetworks.com/ in your web browser  and log in with your existing Barracuda Cloud Control account.
  2. Click on your account name in the top right corner.
  3. Select Support Access from the drop-down menu.
    support_access.png
  4. Click CONFIRM.
    confirm1.png

Disable Support Access

  1. Open https://cloudgenwan.barracudanetworks.com/ in your web browser  and log in with your existing Barracuda Cloud Control account.
  2. Click on your account name in the top right corner.
  3. Select Support Access  from the drop-down menu.
    support_access.png
  4. Click CONFIRM.
    confirm2.png

Last updated on