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How to Restore an Exchange Online Data Source.

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Note that performing a restore will not overwrite any current data.

Use the following steps to restore Exchange Online data:

  1. Log into, and select the Cloud-to-Cloud Backup Source in the left pane.
  2. Navigate to the Protect page from the top navigation menu, and select the Exchange data source.
  3. To find a historical email or folder revision from a previous date, click the date in the BACKUPS FROM calendar. Use the calendar to select the desired day to view data available for restore from that date.
  4. Select the user mailbox from which to restore data.
  5. Select the folder from which to restore data and locate the email or folder to restore.
    Alternatively, using the search bar, type in a search term. The results with the search term in the subject line are displayed.
  6. Select the file(s) and folder(s) to restore, and click the RESTORE button. You can also restore a full user mailbox.
    The Restore dialog box displays. Select to restore to the Original Location or Other Location to select a different user mailbox. Click RESTORE

    Selecting Other Location will create a new folder called Restores in the user mailbox.


    A notification displays at the bottom of the page.

  7. To view the restore status, go to the Reports page.
  8. Verify the messages or folders have been restored in the user's Exchange Online mailbox.
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