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Barracuda Campus Barracuda Campus
Barracuda Intronis Backup
formerly ECHOplatform
Overview Documentation Materials

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Enabling Deduplication in Autotask

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To enable deduplication in Autotask, perform the following steps.

  1. Navigate to Admin, Features & Settings, as shown below.

    campus enable dedup.png
    The Features & Settings page is displayed.

    campus enable dedup1.png
  2. Select Application-Wide (Shared) Features .
    The Application-Wide (Shared) Features are displayed.

    campus enable dedup2.png
  3. Select User-Defined Fields .
    The User-Defined Fields are displayed.

    campus enable dedup3.png
  4. Click the Tickets tab.
    The Tickets fields are displayed.

    campus enable dedup4.png
  5. Click New.
    The new User-Defined Fields are displayed.

    campus enable dedup5.png
  6. In the Name field, type token , ensure the Active check box is enabled, and then click Save & Close..