About Creating a Mailbox Level Backup Set

With Exchange Mailbox Level backups, you can:

• Use Exchange Web Services (EWS) that allows multi-threading.
• Restore directly to a mail message (.msg) file or to an Outlook Personal Storage Table (.pst) file.
• Run the software from any computer with web access so the agent does not need to be installed on the Exchange server.

Exchange Mailbox Level backups allow you to back up users' mailbox data for granular restores. Mailboxes, contacts, and even individual mail messages for a user can be restored on an individual basis, or in bulk, to provide flexibility in the choices you have when reinstating a user's email.

Mailbox level backup sets are best used as a data-archiving utility, to keep a record of the emails sent and received (as well as contacts and calendars) over a long period. It is not recommend using mailbox level backups as a disaster recovery method because restoring an entire information store via a Mailbox Level backup is much slower than from an Information Store backup.

The backup agent supports backing up mailboxes from a single domain or multiple domains using an existing sub-account.

Prerequisites

Mailbox Level backups are performed by a service account that uses Exchange Web Services to extract mail. If you have not set up this user account already, you need to do so as to perform backups successfully. Directions for doing this are here.

Self-signed Certificates

Self-signed certificates are required for running a successful Exchange Mailbox backup without generating certificate-related error messages. See Self-signed certificates.

Exchange Mailbox Application Settings

The following application settings are required for Exchange Mailbox Level.

Exchange Mailbox Server Settings

The following server settings are required for Exchange Mailbox Level.

Exchange Mailbox Level Known Issues

The following table lists the known issues for Exchange Mailbox Level: