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Barracuda Intronis Backup
formerly ECHOplatform

Changing an Account's Contact and Billing Information

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Over time, the contact and/or billing information of an account may change. It is important to keep this information up-to-date so notification emails and billing invoices are sent to the right place. This article will show you how to edit contact and billing information for computer accounts, client accounts, and partner accounts.

Editing Computer Account or Client Account Information

  1. Log in to the management portal  and then navigate to the  Manage  tab.
  2. Find the client account or computer account you want to revise and click on its name. On the account page, hit the Edit button to change the information associated with that account.

  3. Click Save when you are finished making your changes.

Editing Partner Account Information

  1. Log in to the management portal, click on the Preferences tab and select View/Edit Contact Information.
  2. Click the Edit button to begin making changes. When you are done, click Save to finalize your changes.