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Barracuda Campus Barracuda Campus
Barracuda Intronis Backup
formerly ECHOplatform
Overview Documentation Materials

Upgrading your Legacy PSA Integration

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To upgrade your legacy PSA integration, perform the following steps.

  1. Log in to the ECHOplatform partner portal with your partner credentials, and then navigate to Preferences, Manage Integrations, as shown below.

    campus int.png

    The PSA Integrations page is displayed.

    campus int1.png


    Note: The Integrations section is disabled if there are legacy integrations present.

  2. Select Autotask and then click the Delete button.
    The Delete confirmation pop-up is displayed.

    campus int2.png

  3. Click Yes.
    The Autotask instance is deleted.

    campus int3.png

  4. Select ConnectWise, and then click the Delete button, as shown below.

    campus int4.png

    The Delete confirmation pop-up is displayed.

    campus int5.png

  5. Click Yes.
    The ConnectWise instance as well as the Legacy section is deleted.

    campus int6.png

  6. Click the Manage button.
    The PSA Integrations page is displayed.

    campus int7.png

    All new PSA integations are set up in BarracudaONE. To upgrade your legacy integration, see Upgrading a ConnectWise or AutoTask integration to BarracudaONE.

  7. For more information on upgrading your PSA, click the Documentation button.
    The PSA Integration Help Center page is displayed.

    campus int8.png