The process of activating MSP Essentials Services takes place in the ECHOplatform portal.
Before proceeding with these instructions make sure you are familiar with the ECHOplatform Getting Started with ECHOplatform section, especially important is How to create an account, as you must first create an account to activate a Barracuda Service.
How to Activate Barracuda Essentials Services in the ECHOplatform Portal
To activate MSP Essentials Services, perform the following steps.
- At the ECHOplatform ribbon, click More Services, and then select Essential Services from the drop-down menu,as shown below .
The View Purchased Essentials Services page is displayed.
Select which account to view by clicking the All Accounts drop-down arrow.
The accounts are displayed.
Note: You have the option of selecting the Primary Partner’s accounts, the subpartner accounts, or all the accounts.
- At the desired Account row, click the Activate button to select services to activate.
The Select Services to Activate page is displayed.
Click the checkbox of the service you want to activate.
The Activate button is enabled.
Note: The lock icon beside a service indicates a service that is already activated to the same account (one account cannot have two instances of the same service activated to it).
- Click the Activate button.
The Account begins activating with the service icons displaying a green status.
The service activation, once initiated, takes several minutes to complete.
Hover over the activation status icon to display status.