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Barracuda ECHOplatform

How to Provision and Activate Barracuda Essentials Service

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Prerequisites

The process of provisioning and activating Barracuda Essentials Services now takes place in the ECHOplatform portal.  Before proceeding with these instructions make sure you are familiar with the ECHOplatform Getting Started with ECHOplatform section, especially important is How to create an account, as you will not be able to activate a Barracuda Appliance, without first creating accounts for your clients.

How to Provision and Activate Barracuda Essentials Services in the ECHOplatform Portal

  1. At the ECHOplatform ribbon bar, click More Services, and then select Essential Services from the drop-down menu.

    image2021-5-7 13:28:5.png

    The View Purchased Essentials Services page is displayed.

    image2021-5-13 9:14:18.png

  2. Select which accounts to view by clicking the All Accounts drop-down arrow.

    image2021-5-7 13:31:19.png
    The accounts are displayed.

    Note: You have the option of selecting the Primary Partner’s accounts, the subpartner accounts, or all the accounts.

  3. At the desired Account row, click the Activate button to select services to activate.
    The Select Services to Activate page is displayed.

    image2021-5-13 9:14:54.png

  4. Click the checkbox of the service you want to activate.
    The Activate button is enabled.


    image2021-5-13 9:15:25.png
    Note: The lock icon  beside a service indicates a duplicate service, which cannot be activated to another account.
    The Activate button is enabled.
  5. Click the Activate button.
    The Account begins activating with the service icons displaying a green status, as shown below.

    image2021-5-13 9:21:27.png
  6. Hover over the activation status  icon to display status.
    When the services are activated, the services icons display a gray status.


How to View Essential Services Activated to Accounts

To view Essential Services that have been activated to the specific account, click the expansion arrow beside the account name.

The Essentials Services that have been activated to the specific account are displayed.

Text ColorMeaning
GrayIndicates that the service is activated
GreenIndicates that the service is activating
RedIndicates that the service failed activation.

 

 

 

 

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