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ECHOplatform

Managing Billing

  • Last updated on

Applicable Products

These instructions apply to the following products:

  • Barracuda Intronis Backup - MSP
  • Barracuda Backup Appliances - MSP
  • Barracuda Essentials Services - MSP
  • Barracuda NextGen Firewall - MSP

Managing Billing

The Pay Bill tab in ECHOplatform allows you to perform the following actions:

  • Estimate upcoming bills
  • Add/change credit card information
  • Pay an invoice

Estimating Your Bill

To view your invoices, add credit cards or pay your bill, perform the following steps.

  1. At the ECHOplatform ribbon, click Pay Bill.To make your billing 
    Pay_bill_13.png
    The drop-down menu is displayed.
  2. Select View/Estimate Bill.
    Pay_bill_2.png
    The Billing page is displayed.
  3. There are a number of actions that can be performed on this page.

    Pay_bill_11.png

    • View Invoice Details.

      • Here you can open or save to CSV invoice details.

    Pay_bill_7.png
    • View Invoice

      • Highlight the row of the invoice and then click the View Invoice button. The invoice is displayed.

    Pay_bill_5.png
    • Pay Invoice

      • Clicking this button displays the Make a Payment pop-up. Enter your information into the required fields and then click Make Payment.

    Pay_bill_6.png
    • Estimate Bill

      • Your bill estimate is displayed.

    Pay_bill_8.png

How to Add/Change Your Credit Card

  1. At the ECHOplatform ribbon, click Pay Bill.
  2. The drop-down menu is displayed.
  3. Choose Select Payment Method.
    Pay_bill_9.png
  4. The two actions that can be performed on this page are Switch to Credit Card and Add New Card.
    Pay_bill_10.png
  5. When either button is selected, the Add a Credit Card pop-up is displayed.
  6. Complete the required information for adding a credit card and then click Add Card.

    Pay_bill_12.png

    IMPORTANT: After adding the credit card information make sure that you highlight the credit card and then click Make Active Card button.
  7. Click the Make Active Card button. 
    2017-04-10 14_30_44-How to Change Your Credit Card - 3.png

Paying Your Invoice Online

  1. At the ECHOplatform ribbon, click Pay Bill.
  2. The drop-down menu is displayed.
  3. Choose View/Estimate Bill.
  4. Choose an invoice to pay by clicking in the white-space on that invoice's row. Then, click Pay Invoice.
  5. In the window which appears, fill out the credit card information required; if you have stored payment information, it should auto-fill these fields.
  6. When all the necessary fields are filled, click on Make Payment.

 

Last updated on