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Barracuda ECHOplatform

View Purchased Essential Services

  • Last updated on

On this page, you can do the following:

  • View activated seats.
  • View and filter accounts.
  • View information to modify or cancel services.
  • Assign Essential Services to subpartners.
  • Activate Essential Services seats to an account.

Viewing Options

The following table lists the viewing options available on this page and instructions to display them.

To view…

Do the following…

Essentials Services activated to the specific account,

Click the expansion Purchased_1.png arrow beside the account name, as shown below.

Purchased_2.png

All accounts,

Click the All Accounts drop-down arrow.

Purchased_3.png

OR

Click All, as shown below.

Purchased_4.png

Master Partner Accounts, or subpartner accounts,

Click the All Accounts drop-down arrow, and make your selection, as shown below.

Purchased_5.png

 

All accounts with a service in the Activating state,

Click the green button, as shown below.

Purchased_6.png

All failed activations,

Click the red exclamation mark button, as shown below.

Purchased_7.png

Accounts by initial letters,

At the alphabet directory, click any highlighted letter, as shown below.

Purchased_8.png

Information on how to modify or cancel Essentials Services,

Click the email link, or call the phone number as shown below.

Purchased_9.png

Essential Services Icons

The following table provides a description of the Essential Services icons.

Icon

Description

Purchased_10.png

Essentials Backup

 

Purchased_11.png

Essentials Archiving

 

 Purchased_12.png

Essentials Email Security

 

Purchased_13.png

Essentials Advanced Email Security

 

Purchased_14.png

Essentials Advanced Email Security + Compliance

 

Purchased_15.png

Essentials Complete Protection

Icon Colors

Gray indicates that the service is activated.

Green indicates that the service is activating.

Red indicates that the service failed activation.

Last updated on