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Barracuda ECHOplatform

Task 2. Creating Cross-references in ConnectWise

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To create cross-references, perform the following steps.

  1. Log into ConnectWise and select System, Setup Tables at the navigation menu.
    The Setup Tables search page is displayed.

    image2022-1-10 13:3:46.png
  2. At the Table field, type Managed Devices Integration, and press Enter.
    The Managed Devices Integration List page is displayed.

    image2022-1-10 13:4:37.png
  3. Click the name of your Managed Device.
    The Integration Details page is displayed.

    image2022-1-10 13:5:32.png
  4. Click the Cross-References tab, and then click the New Item image2022-1-10 13:6:32.png icon.
    The new cross-references record is displayed.

    image2022-1-10 13:7:0.png
  5. At the Type field, type BarracudaUsage.
  6. At the Level field, type the same level you have defined in the billing mappings in your ECHOplatform portal.
    Requirement
    : This entry is case sensitive and must match exactly.
  7. At the Agreement Type drop-down menu, select the Agreement Type you created during setup.
  8. At the Product field, choose a product that is updated on each company’s agreement.
    For more information, see Creating Products in ConnectWise.
    At the Configuration Type drop-down menu, select Backup Stats.
  9. Click the Save icon, as shown below.

    image2022-1-10 13:8:46.png
    The Cross References are displayed.

    image2022-1-10 13:9:15.png



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