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Barracuda Email Gateway Defense
formerly Email Security

Barracuda Campus is getting an upgrade!

We are excited to announce that Barracuda Campus will migrate to a new platform around mid-January 2026. Please see the announcement on the Campus Dashboard to find out more.

Manage Support and Partner Access to Messages

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Manage Barracuda Networks support and partner access to messages from the Support tab in Email Gateway Defense.

Support Access

Barracuda Networks support access is enabled by default. To disable access, click Disable Support Access. Note that you must enable Support Access to allow Barracuda Networks Technical Support to investigate message content.

Partner Access to Messages

Partner access to messages is enabled by default. To disable access, click Disable Message Body Access. When disabled, partners can continue to manage your accounts but cannot view the content (message body) of emails for these accounts.