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Why won't my Email Security Gateway Lotus Notes plugin mark my messages as read when I mark them as Spam or Not Spam?

  • Type: Knowledgebase
  • Date changed: 7 months ago
Solution #00003590

Scope:
All Email Security Gateway models 300 and above in use with the Barracuda Lotus Notes Plugin, all firmware versions.

Answer:
Marking a message as Spam or Not Spam with the Barracuda Lotus Notes Plugin will not cause Lotus Notes to recognize that message as read. Under normal conditions, Lotus Notes will only recognize a message as read if the user opens the mail message and reads it.

Link to This Page:
https://campus.barracuda.com/solution/50160000000HLmMAAW