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What should I do if I receive the message ?Database is currently offline?? when accessing my Barracuda Spam & Virus Firewall?

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution #00003939

Scope:
Applies to all Email Security Gateway, all firmware versions.

Answer:

If the following message is received while attempting to access the Email Security Gateway web interface, you should wait the indicated 5 minutes and then retry the connection by refreshing your web page. If the problem continues, we encourage you not to reboot the unit, but rather to contact Barracuda Technical Support for assistance.

Database is currently offline. PLEASE DO NOT REBOOT. If after refreshing this page in five minutes this message persists, please contact Barracuda Technical Support.


Link to This Page:
https://campus.barracuda.com/solution/50160000000HYw4AAG