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Why can't I see the Barracuda Spam & Virus message log and/or domain manager when I use IE9?

  • Type: Knowledgebase
  • Date changed: 3 years ago
Solution #00005577

Scope:
All Email Security Gateway

Answer:
When using IE9 the message log and/or domain manager will sometimes display incorrectly (most often it is blank). This can be fixed by using compatibility mode.
  1. While using IE9, push F-12. A pop up window will appear.
  2. In the top menu of the window, locate the option labeled "Browser Mode"
  3. Select Internet Explorer 8 from the drop down menu.
  4. Close the window.
Link to this page:
https://campus.barracuda.com/solution/50160000000ITQOAA4