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Why can't I login using an Active Directory distribution list email address?

  • Type: Knowledgebase
  • Date changed: one year ago
Solution #00007200  

Scope:
All Email Security Gateways, and Email Security Service.

Answer:

In active directory there is no password for a distribution group so there is no way to use LDAP AD to login to a Barraccuda Device or Service. This is a Microsoft issue. They designed distribution groups without a password.

Examples of what you can do to get around this problem.

For Spam Firewall:

   1. Set the quarantine notification address for the distribution group to a moderators address.
   2. Using the quarantine notification they can login with the links in the email (these only last a few days)
   3. A local password can be created for the distribution address allowing local login to the Spam Firewall.

For the Barracuda Email Security Service:

   1. Using the quarantine notification they can login with the links in the email (these only last a few days)
   2. You might want to turn off quarantine notifications as all uses in the group will get this notification.

The best option is to turn off quarantine notifications.

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