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How can I recall an Encrypted Message?

  • Type: Knowledgebase
  • Date changed: 10 months ago

Solution #00006253

 

Scope:
Barracuda Spam and Virus Firewall with firmware 6.0 or higher.

Answer:
The Admin or Domain Admin roles can choose to recall an encrypted message before it is read by the recipient.

From the BASIC > Message Log page, clicking on the message brings up the Message Viewer, which includes a Recall button if the message has been encrypted.

Clicking this button recalls the message from the Barracuda Message Center under the following conditions:
  1. The Remove Barracuda Headers feature is set to NO on the ADVANCED > Email Protocol page.

Additional Notes:
If the message is recalled, the Delivery Status for the message in the log will change to Recalled.