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How can I recall an Encrypted Message?

  • Type: Knowledgebase
  • Date changed: 10 months ago

Solution #00006253


Barracuda Spam and Virus Firewall with firmware 6.0 or higher.

The Admin or Domain Admin roles can choose to recall an encrypted message before it is read by the recipient.

From the BASIC > Message Log page, clicking on the message brings up the Message Viewer, which includes a Recall button if the message has been encrypted.

Clicking this button recalls the message from the Barracuda Message Center under the following conditions:
  1. The Remove Barracuda Headers feature is set to NO on the ADVANCED > Email Protocol page.

Additional Notes:
If the message is recalled, the Delivery Status for the message in the log will change to Recalled.