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Understanding the Different States on the Domains Page

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The following table describes the different states on the Domains page in the Barracuda Email Security Service. Additionally, the table includes troubleshooting for states other than verified (ok_icon.png).

Icon Status/Resolve Warning Notes
  • Domain is verified
  • MX records point to ess.barracudanetworks.com

Domain is verified but not fully protected; additional configuration needed. Click Edit in the Settings column to complete configuration:

  • MX records may be missing
  • There may be an MX record conflict
  • Verify the records point to ess.barracudanetworks.com
  • Verify mail servers are defined

Mail flow may be negatively affected.

If you have MX records that are pointed elsewhere it may result in spam or malicious e-mails being passed through.


Domain is new and not yet verified. Click Edit in the Settings column, and click Verify Ownership to complete the verification process.

Mail flow setup is incomplete.
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