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As of March 1, 2022, the legacy Barracuda Essentials Security, Compliance, and Complete editions are no longer available for purchase. Only existing customers can renew or add users to these plans.

Following October 30, 2022, the documentation and trainings will no longer be updated and will contain outdated information.

For more information on the latest Email Protection plans, see Barracuda Email Protection.

To update your bookmarks, see the following for the latest documentation and trainings:

Note that MSP customers should continue to follow Barracuda Essentials for MSPs.

Understanding the Different States on the Domains Page

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The following table describes the different states on the Domains page in the Barracuda Email Security Service. Additionally, the table includes troubleshooting for states other than verified (ok_icon.png).

IconStatus/Resolve WarningNotes
  • Domain is verified
  • MX records point to

Domain is verified but not fully protected; additional configuration needed. Click Edit in the Settings column to complete configuration:

  • MX records may be missing
  • There may be an MX record conflict
  • Verify the records point to
  • Verify mail servers are defined

Mail flow may be negatively affected.

If you have MX records that are pointed elsewhere it may result in spam or malicious e-mails being passed through.


Domain is new and not yet verified. Click Edit in the Settings column, and click Verify Ownership to complete the verification process.

Mail flow setup is incomplete.