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Step 3 - Deploy Compliance Edition for Exchange 2013 and Newer

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Use this article to deploy the Barracuda Cloud Archiving Service component for Exchange Server 2013 and newer in your environment. You must set up Barracuda Email Security Service before Barracuda Cloud Archiving Service.

Barracuda Cloud Archiving Service is integrated with Barracuda Cloud Control LDAP. Barracuda Email Security Service has a separate LDAP configuration setup to support multiple user roles across configured domains.

Step 1. Activate the Service

  1. Log in to Barracuda Cloud Archiving Service, and click Set up to the right of Cloud Archiving Service:
    BCASSetup.png 
  2. Select your geographic location from the Country drop-down menu, and click Activate.

Step 2. Add Users to Your Barracuda Cloud Control Account

Add users through LDAP authentication and associate a role and whose mail can be viewed with an LDAP user or group, or manually configure and assign roles to local accounts in the web interface.

Step 1. Add Users to Your Barracuda Cloud Control Account

Add users through AD authentication and associate a role and whose mail can be viewed with an AD user or group, or manually configure and assign roles to local accounts in the web interface.

Understanding Roles
  • User – Able only to view messages accessible to the account, either because the username for the account is also that of the sender or recipient of a message, or because it has been given explicit access to view an email address via Alias Linking.
  • Auditor  Able to create and activate policies, and view, search, and export any messages to/from the domains to which they have access. Additionally, Auditors can save and name an Advanced search for re-execution at a later time from the Saved Searches tab. To create a "Domain Auditor" (an auditor with access to only a subset of the domains on your Barracuda Cloud Archiving Service), set the role to Auditor and specify at least one domain. If no domains are specified, then all messages in the entire Barracuda Cloud Archiving Service are accessible. No auditor account has access to any system or network configuration information on the Barracuda Cloud Archiving Service.
  • Admin – Able to view all items from any user, not just those listed for the account. Also able to create and activate policies, and can make other system or network changes.
Active Directory Configuration

Use AD authentication to store and administer Barracuda Cloud Archiving Service user accounts via your organization's LDAP or Azure AD.

Add LDAP Active Directory

Use the following steps to set up Barracuda Cloud Control LDAP authentication:

  1. Log in to https://login.barracudanetworks.com/ as the account administrator, and go to Admin > Directories.

  2. Click Add Directory > LDAP Active Directory ; the Create Directory wizard displays. In the Info page, specify the following details:
    1. Enter a name to represent the directory in the Directory Name field.
    2. Toggle User / Group Sync to On to synchronize with AD.
    3. Toggle Authenticate to On to allow users to authenticate using their LDAP AD credentials. When toggled Off, users must authenticate using their Barracuda Cloud Control credentials.
    4. Optionally, enter the administrator contact email address.
  3. Click Save & Continue.
  4. In the Host page, enter the following details for your LDAP host:
    1. LDAP Host IP address

    2. LDAP Host Port

    3. Base domain name

    4. Username

    5. Password

    6. Select the Connection Security as STARTTLS, LDAPS, or None.

  5. Click Add Domain; the domain is added to the Domains field. Click Verify.
  6. Click Test to verify connectivity. If the connection is successful, Connected displays. If the connection fails, verify the entered LDAP host details. Click Continue.
  7. In the Domains page, click Add domain to add the domain to the AD configuration. Complete this step for each domain you want to add.
  8. To verify you own the domains you plan to include in your AD configuration, select the manner in which to verify the domains:
    • Copy a META tag to your domain header, or
    • Add a TXT record to your host's DNS management settings
      VerifyDomain.png
  9. Click Verify. Once the domain is verified, it is added to the Directories table in the Admin > Directories page in Barracuda Cloud Control.

Add Azure Active Directory

See also: Azure AD with Active Directory Federation Services

Use the following steps to set up Barracuda Cloud Control Azure AD authentication:

  1. Log in to https://login.barracudanetworks.com/ as the account administrator, and go to Admin > Directories.

  2. Click Add Directory > Azure Active Directory; the Create Directory wizard displays. In the Info page, enter a name to represent the directory in the Directory Name field.
  3. Click Connect to Microsoft to sign in to Microsoft and authorize Barracuda Cloud Control to connect to your Azure AD account.
  4. Once authorization is complete, toggle User / Group Sync to On to synchronize with Azure AD.
  5. Toggle Authenticate to On to allow users to authenticate using their Azure AD credentials. When toggled Off, users must authenticate using their Barracuda Cloud Control credentials.
  6. Optionally, enter the administrator contact email address. Click Save & Continue.
  7. Once verification is complete, your Azure AD domains display in the wizard. Click Done.

Associate a Role

  1. Go to the Users > LDAP User Add/Update page.
  2. In the LDAP User/Group field, enter the User or Group name to which the permissions apply.
  3. Select the Role for the specified user or group account:
    1. User Role – Specify mailbox addresses to include or exclude from the account:
      • Include these Addresses – Enter a mailbox address that you wish to make available to the specified account, and then click Add.

      • Exclude these Addresses – Enter a mailbox address that you wish to hide from the specified account, and then click Add.

    2. Auditor Role – Configure the desired permissions:

      • Domains – Enter a domain for which the auditor can view mail, and then click Add.

      • Saved Search – Define Saved Searches on the Basic > Search page, and then select the desired Saved Search from the drop-down menu to filter the auditor's search results.

      • Exclude these addresses – Enter a mailbox address that you want to hide from the specified account, and then click Add.

    3. Admin Role – Specify mailbox addresses that you want to hide from the specified account, and then click Add.

  4. Click Save.

Manually Add Local Accounts

Local accounts reside only on the Barracuda Cloud Archiving Service.

  1. Go to the Users > User Add/Update page, and enter the user's Email Address and the User Display Name.
  2. Enter all aliases associated with the entered email address, one entry per line.
  3. Enter the account password and select the user role for the account.
  4. If you select the user role Auditor enter the following additional details:
    • Enter a domain for which the auditor can view messages and other Outlook items, and click Add. Any messages that includes an email address in the listed domains in either the From, To, or CC/Bcc areas, or any items that belong to a user in the specified domains, display in search results. To allow the auditor to view all items from all domains, leave this field blank.
    • In the Saved Search drop-down menu, select a defined Saved-Search to automatically apply to all searches performed by this auditor. Note that the parameters in the Saved Search take precedence over any domain limitations that may be specified above, as well as over any attempts by the auditor to Search As any other account. 

Select Journaling Based on Your Exchange 2013+ Environment

Microsoft Exchange Server 2013+ Premium Journaling

Premium journaling enables the Journaling agent to perform more granular journaling by using journal rules. Instead of journaling all mailboxes residing on a mailbox database, you can configure journal rules to journal individual recipients or members of distribution groups. You must have an Exchange Enterprise client access license (CAL) to use premium journaling.

Excluding Health Monitor Alerts

By default, Health Monitor Alerts are automatically journaled in Exchange 2013. To exclude these alerts from journaling, refer to the Microsoft support article Managed Availability messages are journaled in Exchange Server 2013.

Use the examples included in this article to simplify troubleshooting.

Option 1. Configure Journaling via Script

  1. Go to the Mail Sources > SMTP Journaling page.
  2. Go to Journaling Setup Scripts > Exchange 2013 or newer - Premium Journaling.
  3. Click Show Script to copy the script to your clipboard, or click Download to save the PowerShell script to your local system.
  4. Open Exchange PowerShell, and run the script to configure Microsoft Exchange Server 2013+ to journal mail to the Barracuda Cloud Archiving Service.

Option 2. Manually Configure Journaling

Use the following steps to manually create a remote domain from the Exchange Management PowerShell.

Before Proceeding, verify you have your journaling address from the Mail Sources > SMTP Journaling page in the Barracuda Cloud Archiving Service web interface.

 

Use your region-specific MAS hostname, for example: mas.barracudanetworks.com
See Data Centers by Region for a list of region-specific MAS hostnames.

  1. Log in to the Exchange Server, and click Exchange Management Shell. 
  2. Execute the following command to create the remote domain; this command ensures TNEF encoding is disabled and auto-forwarding is enabled, where mas.barracudanetworks.com represents the domain in your journaling address:
    New-RemoteDomain -DomainName mas.barracudanetworks.com -Name "Cloud Archiver Domain" 
    Get-RemoteDomain | Where {$_.DomainName -eq " mas.barracudanetworks.com "} | Set-RemoteDomain -TNEFEnabled $false -AutoForwardEnabled $true
  3. Enter the following command to verify the settings:
    Get-RemoteDomain | Where {$_.DomainName -eq " mas.barracudanetworks.com "} |Format-table Name, DomainName, TNEFEnabled, AutoForwardEnabled

This command ensures TNEF encoding is disabled and auto-forwarding is enabled. Barracuda recommends disabling TNEF encoding. Auto-forwarding is enabled to allow mail for the contact to be forwarded to the Barracuda Cloud Archiving Service.

Create Alternate Email Address for NDR Delivery

  1. In the EAC, click recipients in the left pane, select mailboxes at the top of the page, and then click the + symbol to create an alternate journaling mailbox:
    mailboxes.jpg

  2. In the new user mailbox page, enter details for the alternate journaling mailbox:
    journal_ndr.jpg
  3. Click save. The new mailbox displays in the mailboxes list:
    journal_ndr2.jpg

 

Hide Alternate Contact from GAL
Barracuda Networks recommends hiding the alternate mail contact from the GAL; to do so, with the new mailbox still selected, click the Edit (edit_icon.jpg) icon. In the general page, turn on Hide from address lists:

hide.jpg

Create Send Connector for the Remote Domain

To route journaled mail that is sent to the contact to the Barracuda Cloud Archiving Service, use the following steps to create a Send Connector for the Remote Domain:

  1. Open the EAC, click mail flow in the left pane, select send connectors at the top of the page, and click the + symbol to create a new send connector:
    send_connector.jpg
  2. In the Name field, enter a name for the connector, and in the Type section, select Custom:
    new_send_connector.jpg
  3. Click next. In the Network settings page, select MX record associated with recipient domain:
    image2016-6-13 12:13:50.png
  4. Click next. In the Smart host authentication page, because authentication is not used on the smart host connection to the Barracuda Cloud Archiving Service, no changes are necessary; click next:
    authentication.jpg
  5. In the Address space section, click the + symbol:
    address_space.jpg
  6. In the Address Space page, enter the domain portion of your journaling address:
    add_domain_cloud.jpg
  7. The domain is added to the Address space list:
    verify_address_space_cloud.jpg
  8. Click next. In the Source server section, click the + symbol:
    source_server.jpg
  9. Verify all of the Exchange Servers that are in the CAS role are listed; click add to add additional servers:
    select_server.png
  10. Click OK. In the Source server page, the selected servers display:
    finish.jpg
  11. Click finish. The new send connector displays as enabled in the send connectors list:
    enabled.jpg
  12. Click the Edit (edit_icon.jpg) icon to edit the Send Connector properties. From the Maximum send message size (MB) drop-down list, select unlimited:
    edit_connector.jpg
  13. Click save. 

Create Journal Rule

Use the following steps to set up a journal rule:

  1. Log into the EAC and click compliance management in the left pane, select journal rules at the top of the page, and then click the + symbol:
    journal_rule01.jpg 
  2. In the new journal rule page, enter the following details:
    1. Enter a name for the journal rule.
    2. From the If the message is sent or received from list, select Apply to all messages.
    3. From the Journal the following messages list, select All messages.
    4. In the Send Journal Reports field, enter the SMTP address provided under Mail Sources > SMTP Journaling in the Cloud Archiving Service:
      2013Premium5bJournalRule.png
  3. Click save. If the warning message Do you want this rule to apply to all future messages displays, click yes:
    warning02.jpg
  4. The journal rule check box displays selected in the journal rules page:
    2013Premium5dJournalRules.png
  5. In the Send undeliverable journal reports to section, click Select address:
    select_address.jpg
  6. In the non-delivery reports window, click browse:
    non_delivery.jpg
  7. Browse to and select the alternate mailbox created:
    journal_ndr3_cloud.jpg
  8. Click OK. Verify your selection, and then click save:
    non_delivery02.jpg
  9. The address displays in the Send undeliverable journal reports to section:
    journal_ndr4.jpg  

Once you complete Option 1 or Option 2, the configuration is now complete and journaled mail is forwarded to the  Barracuda Cloud Archiving Service.  

Log in and go to the Basic > Search page in the web interface to verify that new mail is being processed. Note that it may take up to 30 minutes before journaled mail is available in the search results.

Microsoft Exchange Server 2013+ Standard Journaling

Standard journaling is configured on a mailbox database. It enables the Journaling agent to journal all messages sent to and from mailboxes located on a specific mailbox database. To journal all messages to and from all recipients and senders, you must configure journaling on all mailbox databases on all Mailbox servers in the organization.

Microsoft Exchange allows a Journal recipient to be either a mailbox or contact. By using a contact with an email address that is part of a non-existent domain, you can create a send connector that uses SMTP to deliver journaled mail to the Barracuda Cloud Archiving Service. Use the steps in this article to configure Envelope Journaling.

Use the examples included in this article to simplify troubleshooting. Note that you can cut and paste the shell commands directly from this article.

Option 1. Configure Journaling via Script

  1. Go to the Mail Sources > SMTP Journaling page.
  2. Go to Journaling Setup Scripts > Exchange 2013 or newer - Standard Journaling.
  3. Click Show Script to copy the script to your clipboard, or click Download to save the PowerShell script to your local system.
  4. Open Exchange PowerShell, and run the script to configure Microsoft Exchange Server 2013+ to journal mail to the Barracuda Cloud Archiving Service.

Option 2. Manually Configure Journaling

 Step 1. Create Mail Contact

The Mail Contact is the account that is to act as a "holding location" for journaled messages. The email address associated with this account is the designated recipient.

  1. Log in to the Barracuda Cloud Archiving Service, and copy your journaling address from the Mail Sources > SMTP Journaling page:
  2. Log in to the Exchange Admin Center (EAC), and in the left pane, click recipients > contacts.
  3. Click the + symbol, and click Mail contact.
  4. In the new mail contact window, enter Journaling in the First name field, and Contact in the Last name field. The Display name field automatically populates.
  5. Enter JournalingContact in the Alias field (no spaces), and paste the journaling address copied from the Mail Sources > SMTP Journaling page into the External email address field:
    newMailContact.png
  6. Click Save.

 

Remote Domain
In previous versions of Exchange Server, the Exchange Management Console (EMC) was used to create a Remote Domain; in Exchange Server 2013+ the ECP/EAC has no analogous functionality so you must use PowerShell to create the Remote Domain.

Step 2. Configure Journaling

Use your region-specific MAS hostname, for example: mas.barracudanetworks.com
See Data Centers by Region for a list of region-specific MAS hostnames.

  1. Log into your Exchange Server and open the Exchange Management Shell
  2. Execute the following command to create the remote domain; this command ensures TNEF encoding is disabled, where mas.barracudanetworks.com represents the domain in your journaling address, for example: 
    New-RemoteDomain -DomainName mas.barracudanetworks.com -Name "Cloud Archiver Domain" 
  3. Next, execute the following command to enable auto-forwarding:
    Get-RemoteDomain | Where {$_.DomainName -eq "mas.barracudanetworks.com"} | Set-RemoteDomain -TNEFEnabled $false -AutoForwardEnabled $true
  4. Enter the following command to verify the settings:
    Get-RemoteDomain | Where {$_.DomainName -eq "mas.barracudanetworks.com"} |Format-table Name, DomainName, TNEFEnabled, AutoForwardEnabled

To route journaled mail that is sent to the contact to the Barracuda Cloud Archiving Service, use the following steps to create a Send Connector for the Remote Domain:

  1. Log into the EAC and click mail flow in the left pane, select send connectors at the top of the page, and then click the + symbol to create a new send connector:
    send_connector.jpg
  2. In the Name field, enter a name for the connector, and in the Type section, select Custom:
    new_send_connector.jpg
  3. Click next. In the Network settings page, select MX record associated with recipient domain:
    image2016-6-13 12:25:47.png
  4. Click next. In the Smart host authentication page, because authentication is not used on the smart host connection to the Barracuda Cloud Archiving Service, no changes are necessary; click next:
    authentication.jpg
  5. In the Address space section, click the + symbol:
    address_space.jpg
  6. In the Address Space page, enter the domain portion of your journaling address:
    2013-4h-address-space.png
  7. The domain is added to the Address space list:
    2013-4i-send-connector.png
  8. Click next. In the Source server section, click the + symbol:
    source_server.jpg
  9. Verify all of the appropriate Exchange Servers are listed; click add to add additional servers:
    select_server.png
  10. Click OK. In the Source server page, the selected servers display:
    finish.jpg
  11. Click finish. The new send connector displays as Enabled in the send connectors list:
    enabled.jpg
  12. Click the Edit icon to edit the Send Connector properties. From the Maximum send message size (MB) drop-down list, select unlimited, and then click save:
    edit_connector.jpg

Step 3. Set Up Mailbox Database Journaling

Use the following steps to set up mailbox database journaling:

 You must complete all of the steps in this section for each Exchange Email Database.

  1. Log into the EAC and click servers in the left pane, select database at the top of the page, and then click the Edit (EditIcon.png) icon to edit the database properties:
    edit_db.jpg
  2. In the Properties page, click maintenance in the left pane:
    mailbox_db_properties.jpg
  3. In the maintenance page, click browse following the Journal recipient field:
    browse_to_recipient.jpg
  4. Navigate to and select the destination location for journaled messages:
    SelectRecipientMailbox_cloud.jpg
  5. Click ok to select the journal message recipient. The recipient displays in the maintenance page:
    journal_contact.jpg
  6. Click save to save your settings.

 

Once you complete Option 1 or Option 2, the configuration is complete and journaled mail is forwarded to the Barracuda Cloud Archiving Service. Log in and go to the Basic > Search page in the web interface to verify that new mail is being processed. Note that it may take up to 30 minutes before journaled mail is available in the search results.

Barracuda Networks recommends hiding the Journal Contact–as well as any mailbox set up for undeliverable journal reports–from the GAL so that mail is not sent directly to these accounts.

Use Case Examples

This section includes a set of examples you can walk through to further evaluate the Barracuda Cloud Archiving Service.

Example 1. Add a User in the Auditor Role who can View and Search Mail without Domain Limits.

The Barracuda Cloud Archiving Service supports three user roles:

  • User – The user can view and search content associated with their own mailbox and any shared mailboxes.
  • Auditor – The auditor can view all items from any user, and can create and activate policies. Note that the auditor role can be restricted to specific domains and Saved Searches by the Admin role.
  • Admin – The admin can view all items from any user, create and activate policies, and make system and network changes.

In this example, the administrator adds Ryan in the auditor role without domain limits:

Step 1: Create a Saved Search

  1. On the Basic > Search page, click Advanced. Select Email > Entire Message > contains, and type petition* as the first set of search criteria.

     Using the asterisk (*) wildcard returns the words petition, petitions, petitioned, petitioner, and petitioning.

  2. Click + to the left of the search parameter, select Email > Domain > contains, and type corporatenamehere.com
    BCASPetitionEx.png
  3. Click Search to execute the search and verify that the provided search parameters return the expected results.
  4. Click Save Search, type Petition Audit in the Search Name field:
    BCAS_eval03.png
  5. Click OK; the search is added to the Saved Searches page.

Step 2: Add User

  1. On the Users > LDAP User Add/Update page, enter rdouglas in the LDAP User/Group field.
  2. Select Auditor from the Role drop-down menu.
  3. Leave the Domain field blank to allow Ryan to access all items from all domains.
  4. From the Saved Search drop-down menu, select Petition Audit:
    add_LDAP_user.png
  5. Click Save at the top of the page to add the new user.

Ryan is added as a user with the auditor role, and the Petition Audit Saved Search criteria is automatically applied to all searches performed by Ryan.

Example 2. Create a Litigation Hold (Auditor Role Only).
Additional Resources

For more information, refer to the article Litigation Holds, or log in to your Barracuda Cloud Archiving Service using the Auditor role, and go to either of the following pages:

  • Policy > Retention page, and click Help
  • Basic > Search > Saved Search page, and click Help

A user with the auditor role can create litigation holds which prevent messages matching the criteria of a specific Saved Search from being removed from the Barracuda Cloud Archiving Service. On the Basic > Search > Saved Search page, litigation hold details include:

  • Auditor – The account name of the auditor who created the Litigation Hold
  • Saved Search – The name of the Saved Search associated with this Litigation Hold
  • Hold End Date – The date and time when this Litigation Hold expires

Before an auditor can set up a litigation hold, the administrator must first enable litigation holds by completing the following steps:

  1. Log in to the Barracuda Cloud Archiving Service, and go to the Policy > Retention page.
  2. Set Enable Litigation Holds to Yes, and click Save .

In this example, Sue is a user with the auditor role at a large corporation, and has been asked to set up a litigation hold to retain all emails related to the user 'Dallen' from their client 'CorpName'. Sue uses the following steps to set up the litigation hold:

  1. Log in to the Barracuda Cloud Archiving Service in the auditor role.
  2. Go to the Basic > Search page, and click Advanced.
  3. Select Email > Domain > contains , and type @corpname.com as the domain name. Click + to the left of the search parameter.
  4. Select Email > From/To/Cc > contains, and type dallen as the second set of search criteria:
    BCASDallen.png 
  5. Click Search to execute the search and verify that the provided search parameters return the expected results.
  6. Click Save Search, and type dallen - Litigation Hold as the Saved Search name:
    BCAS_eval05.png
  7. Click OK. Click the Saved Searches tab:
    LitigationDallen.png
  8. In the Actions column, click Apply Litigation Hold. In the Apply Litigation Hold window, to hold the associated emails indefinitely, click None, or you can specify a specific expiry date. 
  9. For this example, select Specific Date, click the Calendar icon, and s elect the date to end the litigation hold.  
  10. Click OK to apply the litigation hold.

Once a litigation hold is added, it displays in the Litigation Holds section on the Policy > Retention page when a user is logged in using the admin role:
litigation08.png

Example 3. Create Retention Policies
Additional Resources

For more information, refer to the article Retention Policies, or log in to your Barracuda Cloud Archiving Service, go to the Policy > Retention page, and click Help.

By default, automated message purging on the Barracuda Cloud Archiving Service is disabled. If you enable this ability, the Global Retention Policy and any Saved-Search retention policies are compared to all archived messages once a week. You can allow these messages to be deleted from the Barracuda Cloud Archiving Service based on the Saved Search retention policies. Messages rotated to the cloud may be retained for a specified number of days in the cloud. Note that before you can create a Saved Search retention policy, you must create at least one Saved Search in the Basic > Search > Advanced Search page.

A Saved Search retention policy enables you to automatically expire messages matching a specified saved search. Use this feature to create exceptions to the Global Retention Policy.

  • The Global Retention Policy setting does not apply to any messages that match a Saved-Search retention policy. If the age of any message exceeds the maximum age allowed by all Saved-Search retention policies that apply to the message, that message is permanently deleted from the Barracuda Cloud Archiving Service. 
  • Saved searches containing tags, folders, or discovery fields cannot be used in a Saved Search retention policy and do not appear in the list of available Saved Searches.
  • If a message matches more than one Saved Search-based policy, then the message is kept according to the longest policy length. If it matches a Saved Search-based policy and the global retention policy, then the Saved Search policy takes precedence.
  • Once the Global Retention Policy is set, archived messages are automatically deleted from the Barracuda Cloud Archiving Service.

In this example, Kari is the administrator and wants to set the maximum age of a set of archived messages before they are permanently purged from the archive. Kari uses the following steps to set up a retention policy based on a Saved Search:

  1. Go to the Basic > Search page, and create a Saved Search with the desired criteria.
  2. Go to the Policy > Retention page, and set Allow automatic message deletion to Yes
  3. Note the value of the Policy Length that is set for the Global Retention Policy.
  4. Click Add Retention Policy, and set the retention policy criteria:
    BCAS_eval06.png  
  5. Click Submit to save the Saved Search retention policy, and then click Save in the Policy > Retention page and add it to the table.
Example 4. Search Mail Using the Web Interface.
Additional Resources

All user roles can view and search content associated with their own mailbox and any shared mailboxes.

For more information, refer to the articles Search Options and Advanced Search Options, or log in to the web interface, go to the Basic > Search page, and click Help.

There are two search modes on the Basic > Search page:

  • Basic – Run a search based on a word or phrase across all messages accessible by your account. 
  • Advanced Run a complex search query based on multiple criteria; note that you can save queries for future use.

When you initially go to the Basic > Search page, all messages accessible by your account display in the message list in the Standard tab.

Use the Basic Search mode to perform a quick search across all of your messages. Use Advanced Search mode to perform complex search queries based on selected attributes.

In this example, Uma works in a real estate office. She recently closed a sale for property on Hernandez Avenue with M. Beckly. The procedure in the office is to burn a CD with all correspondence regarding a sale once the sale is complete. Uma needs to search for all messages related to the sale, and then export the messages to a .zip file:

  1. Log in to the Barracuda Cloud Archiving Service as a user.
  2. Go to the Basic > Search page, and click Advanced.
  3. Select Email > From/To/Cc > contains, type beckly as the first set of search criteria, and click the + to the left of the search parameter.
  4. To the right of the first set of search criteria, click AND to toggle to OR.
  5. Select All > Entire Message > contains , and type hernandez
    ArchiveSearch.png 
  6. Click Search to execute the search and verify that the provided search parameters return the expected results.
  7. In the results window, use Ctrl- and Shift-click to select all of the messages to include in the .zip file.
  8. Click the Tools menu, and select Export Messages; in the Export Messages dialog box, specify the export details:
    ExportMsgs.png
  9. Click OK. Go to the Tasks tab to view the download progress. Once the download is complete, select the export, and click Download to save the .zip file to your local system.

UMA can now burn the .zip file to a CD to place in M. Beckly's customer file.

Example 5. Set Up Authorized Search of Another User's Email.

In this example, Abe is a legal assistant for Dale. Dale often needs Abe to search through his email on his behalf. To avoid sharing Dale's LDAP credentials with Abe, the administrator creates a local user account with entitlements so that Abe can access Dale's email:

Step 1. Administrator Creates a Local User Account

  1. Log in to the Barracuda Cloud Archiving Service as the account administrator.
  2. Go to the Users > LDAP User Add/Update page.
  3. Type Abe's email address, abe@corporate.com, in the Email Address field, and select User from the Role drop-down menu.
  4. In the Include These Addresses field, type Dale's email address,  dale@corporate.com
    Example6.png
  5. Click Add , and click  Save .

Step 2. Abe Searches Dale's Email

Dale asks Abe to search his account for all email correspondence with MarilynCorp during May, 2015.

  1. Abe logs in to the Barracuda Cloud Archiving Service using the local user account credentials Assistant/Pa55w0rd.
  2. Go to the Basic > Search page, and click Advanced.
  3. Select Email > Entire Message, and type MarilynCorp as the first set of search criteria.
  4. Click + to the left of the search parameter. To the right of the first set of search criteria, leave the value as AND
  5. Select Email > Date > on or after , click in the associated field, and type or select the date 2015-05-01.
  6. Click + to the left of the search parameter. To the right of the first set of search criteria, leave the value as AND
  7. Select Email > Date > on or before , click in the associated field, and type or select the date 2015-05-31:
    BCAS_eval08.png
  8. Click Search to execute the search.

Step 3. Abe Saves Search Results

Abe now saves the search results as a .csv file that his manager, Dale, can download from the Tasks tab.

  1. Once the search results are returned, from the Tools menu, click Save Results as CSV.
  2. In the Export Name field, enter MarilynCorpArchive:
    export_csv.png
  3. Click OK. The .csv file is now available for download from the Tasks tab.
  4. Dale selects the item in the table, and clicks Download to save the .csv file to his local system.
Example 6. View Statistics.
Additional Resources

For more information, refer to the article Viewing Performance Statistics or log in to your Barracuda Cloud Archiving Service, go to the Basic > Dashboard page, and click Help.

View operating status on the Basic > Dashboard page when you log in to the Barracuda Cloud Archiving Service using either the auditor or administrator role as described in the following table. Please note statistics are cached and may take up to thirty minutes to appear.

Status TypeDescription
Message Statistics

A snapshot of archived email, appointments, contacts, distribution lists, notes, and tasks.

Performance Statistics (1)Current operating status and performance of the Barracuda Cloud Archiving Service.
Storage Statistics (1)Statistics on the amount of data stored on the Barracuda Cloud Archiving Service by hour, day, and total.
Subscription Status (1)Current status of your Barracuda Cloud Archiving Service subscription.
Email Statistics Breakdown of message traffic and policy violations for the last 24 hours and last 30 days.
Note: (1)Statistics for this item are not visible when a user is logged in with the auditor role.
Example 7. Tools and Add-Ins.
Additional Resources

For more information, log in to your Barracuda Cloud Archiving Service, go to the Users > Client Downloads page, and click Help.

You can download and install Barracuda Cloud Archiving Service tools and add-ins to your local system and mobile devices.

  • Mobile Applications – The Barracuda Cloud Archiving Service mobile application is available for Android, and iPhone, iPod Touch, and iPad. Use the mobile applications to perform various actions with the messages stored on your organization's Barracuda Cloud Archiving Service including:
    • Search for archived messages based on email content, or constrain the search to a date range, a specific sender, or subject line content;

    • Search deleted messages and emails no longer visible in your mail application;

    • View and interact with (reply to, reply all, or forward) archived messages;

    • Redeliver messages to your mailbox using the Resend to Me option (Android-only).

  • Barracuda Cloud Archiving Service Outlook Add-InThe Barracuda Cloud Archiving Service Outlook Add-in allows users to perform various functions with messages that are stored on your organization's Barracuda Cloud Archiving Service, including:

    These functions are available directly from Outlook, allowing transparent access to your messages and attachments, all with no browser interaction required. All that is needed is a network connection to your organization’s mail server and to the Barracuda Cloud Archiving Service.

  • Synchronization of your archived folders with Outlook
  • Search for archived messages and other Microsoft Outlook data, such as Contacts
  • View and interact with (forward, reply to, etc.) all of your archived Outlook items
  • Archive messages
  • Barracuda Cloud Archiving Service Standalone Search Utility The Stand-Alone Search Utility provides access to the search features of the Barracuda Cloud Archiving Service for Mac OS X and Microsoft Windows users. This utility allows users to search through their own archived messages directly from their desktop without needing to log in to the Barracuda Cloud Archiving Service web interface, and perform actions such as forwarding or replying to the located messages.

 

 

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