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Attention

As of March 1, 2022, the legacy Barracuda Essentials Security, Compliance, and Complete editions are no longer available for purchase. Only existing customers can renew or add users to these plans.

Following October 30, 2022, the documentation and trainings will no longer be updated and will contain outdated information.

For more information on the latest Email Protection plans, see Barracuda Email Protection.

To update your bookmarks, see the following for the latest documentation and trainings:

Note that MSP customers should continue to follow Barracuda Essentials for MSPs.

Contacting Barracuda Networks

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Use the following tips if you are having difficulty finding your account information when contacting Barracuda Networks for support, trial extension, or another issue with Barracuda Email Security Service:

  1. If you have purchased Barracuda Essentials, use the serial number while communicating with Barracuda. The serial number is located at the bottom of the Overview > Dashboard page in Barracuda Email Security Service:
    FindSerialNumber.png
  2. If you have not purchased Barracuda Essentials or Barracuda Email Security Service and it is on a trial, include the Barracuda Email Security Service account ID located at the bottom of the Overview > Dashboard page:
    FindAccountID.png

 

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