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Self-Service Domain Moves

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Administrators can transfer one or more domains from one account to another without the need to contact Barracuda Networks Technical Support. For example, moving a domain previously managed by a reseller to your own account.

Move a Domain

Complete the following steps to move a domain:

  1. Log into, and click Email Security in the left pane.
  2. Go to the Domains > Domains Manager page, and click Add Domain. In the Add Domain dialog, enter ONLY the Domain Name you want to move and the Mail Server. Then, click Add Domain:

    The Verify ownership and transfer page displays:
  3. Configure a CNAME record on the service hosting the new domain.
  4. Click Verify ownership and transfer. This process might take up to two minutes. Once the transfer is complete, click OK to return to the Domains page:
  5. Once the transfer is complete, an email notification of the transfer is sent to the previous account owner:
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