The Message Log is a log of all inbound and outbound messages that are sent to and from your domain(s), regardless of whether they were delivered. Each time an attempt is made to send mail to or from your domain(s), it is recorded in the Message Log.
Use simple search to run a fast search based on a word, search pattern, or phrase. Use advanced search to further filter or search for specific messages.
- In the Message Log, next to Message Filter, select either Inbound or Outbound.
- From the drop-down menu, select All, Allowed, UI Delivered, Not Allowed, Blocked, Email Continuity, Quarantined, or Deferred messages.
- Enter a whole (not partial) word, search pattern, or phrase in the Search box in the form described below. Using the field name is not necessary, but narrows the search. So, for example, if you search on email@example.com, the From, To, and Subject fields of the message are all searched.
Click on the message, and click Show Details to find the message_id. Use this format in the Search box: message_id:
- Attachment filename
Use this format in the Search box: attachment:
If the attachment filename contains spaces, you can represent the space with %20 or enclose the filename in single or double quotation marks.
Example: To search for an attachment titled Blue Skies.txt, type any of the following:
- attachment:Blue%20Skies.txt or
- attachment:"Blue Skies.txt" or
- attachment:'Blue Skies.txt'
This filter operates on messages determined by the Barracuda Email Security Service to be Spam. To display messages identified as Spam, enter this in the Search box: filter:spam
Example: envelope_from:firstname.lastname@example.org or email@example.com
Example: header_to:firstname.lastname@example.org or email@example.com
Example: subject:Tomorrow or Tomorrow
Example: score_lt:5.2 lists all messages where the score is less than 5.2.
Example: score_lte:3.0 lists all messages where the score is less than or equal to 3.0.
Example: score_gt:6.8 lists all messages where the score is greater than 6.8.
Example: score_gte:2.5 lists all messages where the score is greater than or equal to 2.5.
Example: size_lt:500 lists all messages where the size, including attachments, is less than 500 bytes.
Example: size_gt:1000 lists all messages where the size, including attachments, is greater than 1000 bytes.
- Delivery status
Delivered, Deferred, Not_Delivered, Spooled. Use this format in the Search box: delivery_status:<delivery status>
- Select the Domain and Time Range, and click Search. All fields are searched based on your criteria, so you may get a larger set of messages returned than you wanted.
To further filter or search for specific messages, click Advanced Search to display the Advanced Search options. To hide these options, click Advanced Search again. To remove a search value, click Clear. Select or enter a word or phrase to search on in one or more of the following fields, then click Search.
Sender email address (this may not match the address in the headers that mail clients display to an end-user).
Recipient email address(es).
- Envelope From
This is the (sender) email address to which bounce messages are delivered. This field is also sometimes known as envelope from, envelope sender, MAIL FROM, return address, and other names. All of these names refer to the email address found by the SMTP MAIL FROM command. The Envelope From field contents are generally not seen by the email user.
- Envelope To
The real destination email address.
Messages where any portion of the "Subject:" field contains the specified text.
Limit to Any, Allowed, Blocked,Quarantined, Encrypted or Deferred messages.
Messages with Actions taken for the selected Reason. For a description of reasons, see Reasons for Actions Taken below.
- Delivery Status
Limit to Any, Delivered, Not Delivered, Deferred, Rejected, or Spooled.
- Start Date, End Date
Use to limit date/time range of message search results. Examples:
- To view 10 minutes of results
Start Date: 2016-10-01 12:00am End Date: 2016-10-01-12:10am Returns messages from 12:00 AM through 12:09 AM, not including 12:10 AM.
- To view a 7 day range
Start Date: 2016-09-24 12:00am End Date: 2016-10-01 12:00am
- To view yesterday's messages through today
Start Date: Yesterday End Date: blank (leave the End Date field blank)
- To view 10 minutes of results
Attachment file name.
Limit result set to a maximum of 25, 50, 100, 150, or 200 messages.