Allowed Senders

You can allow specific senders by email or domain.

User reported emails from an allowed sender will be displayed in Incident Response, but links and attachments will not be scanned. Also, Automatic Remediation and Automatic Workflows will not be triggered and no Potential Incidents will be created.

Adding to the Allowed Senders List

To add specific senders to the Allowed Senders list:

1. Click the Settings icon on the left-side menu to access the administrative functions.

2. Click Allowed Senders.

3. Click Add Allowed Sender.

4. In the Sender Email or Domain section, enter one email or domain name you want to allow.

   1. Domains must be a full match of the sending domain, including any sub-domains. Example: a message from mydomain.com is not a match for a one coming from thisis.mydomain.com.

   2. Based on the safety note above, the system allows you to enter only one sender at a time, rather than adding in bulk. Enter one domain or email in this field and complete the steps below. Repeat the process, as needed, for each additional email or domain.

5. Optionally, add a note in the Comment field.

6. Click Save.

7. Complete steps 4 through 6 for any additional senders you want to allow.

Deleting a Allowed Sender

To delete an allowed sender:

1. On the Allowed Senders page, locate the allowed sender you want to remove. Click the Delete icon

   

   associated with that sender.

2. Click Close.

Editing an Allowed Sender

To edit an allowed sender:

1. On the Allowed Senders page, locate the allowed sender you want to edit. Click the Edit icon associated with that sender. 

2. Make any changes, then click Save.

3. Click Close.