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Overview

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Barracuda Forensics & Incident Response enables your IT team to identify, track, and resolve email attacks from outside your organization, for example, a phishing or ransomware attack. You can search for any ALLOWED email (by subject and/or sender) that your users may report to you as malicious and perform remediation action on the same. Remediation options, for now, include sending an email to the recipient of the email and/or deleting the email from the recipient’s inbox. If users click on a fraudulent link in an email, Barracuda Forensics & Incident Response allows you to identify these users for potential security concerns on their workstations, and determine if additional security actions are necessary.

Minimum Requirements

To use Barracuda Forensics & Incident Response, you must have:

Link Protection Feature in Barracuda Essentials

The Link Protection feature in Barracuda Email Security Service (part of Barracuda Essentials) is required for the functionality of Barracuda Forensics.

Ensure that the Link Protection feature is turned ON for the appropriate accounts and domains.

If Link Protection is turned OFF when a suspicious email is received, users that are potentially affected by that incident might not be listed as Users at Risk and might not receive the proper remediation and attention.

Link Protection must be turned ON when emails are received to provide complete results for Users at Risk for a specific incident. Turning Link Protect ON after a suspicious email has already been received will not change the Users at Risk results for an incident involving that email.

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