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Barracuda Load Balancer ADC

[ CAS 2010 ] - What should I do if an ActiveSync test via fails with a FolderSync error?

  • Type: Knowledgebase
  • Date changed: 2 years ago
Solution #00005572


All Barracuda Load Balancers, firmware and above.

If your ActiveSync test fails, you can check the following on the CAS systems to resolve the error.
  1. Ensure that the CAS servers are updated to Rollup 3 or higher:
    • Navigate to the Add or Remove Programs Control Panel applet.       
    • Make sure that "Show updates" checkbox is checked.
    • Click on the Update Rollup that you are trying to figure out version information for.
    • Click on the "Click here for support information" link
  2. Ensure that NTLM authenticaion is enabled on the Microsoft-Server-ActiveySync IIS folder.
  3. Ensure that CAS has appropriate DNS entries

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