Barracuda RMM includes a built-in framework that lets you set up and maintain service plans for the managed services you provide. A service plan lets you plan and standardize your service offerings and determines the level of involvement that you have with your customer's technology.
Service plans are made up of services, which in turn are made up of policies. You can create the following policies:
- Monitoring
- Automation
- Avast Antivirus
- Patch
- Support Assistant
- Reporting
Barracuda RMM includes pre-built service plans that you can use out of the box to get new client sites up and running. These service plans are designed to help you upsell your clients to more comprehensive service plans.
To filter the Central Dashboard by Service Plan
On the classic dashboard, the service plan menu displays this icon: 
- In the top right corner, click the service plan menu, then click a service plan name.