Viewing the Third Party Patch Status of Devices

On the Advanced Software Management Device Report page, you can view the status of updates that relate to sites you manage. This page displays the status of each update so you can quickly see which patches are installed, needed, or have failed.

You can focus the list on the patches you are most interested in using advanced filtering to show only the service plan, site, or approval group you want. You can also filter by release date, patch status, and operating system.

You can show or hide updates that are installed, but the device needs a reboot due to the install. You also have the option to select devices that need a reboot and reboot them now.

You can also click the name of any update to view details, including:

• General information, such as release date.
• Installation information, such as restart behavior, which patches it is superseded by and supersedes, and supported languages.
• Status, such as which patch groups the patch applies to, approval status, and deadlines.
• Available revisions.

To view the patch status of devices

1. In Service Center, click Advanced Software Management > Reports > Device Report.
2. Do one of the following:
   • To filter for this search only, click Advanced Filtering .
   • To save search settings as default, click Preferences .
3. If you click Preferences, the options you choose are saved as a default filter. The settings will remain as the default until you change the preferences. Changing the advanced filtering options will not change the default settings.
4. Select any of the following check boxes:
   • Installed
   • Needed
   • Failed
   • Installed Pending Reboot

5. Optionally, to exclude patches that you have declined, select Hide Declined Updates.

6. Select one or more operating systems:

   • Windows 

   • Mac 

7. Click one of the following buttons:
   • If you clicked Advanced Filtering in step 2, click Filter.
   • If you clicked Preferences in step 2, click Save.
8. Optionally, to see the devices that meet the filtering criteria, click the triangle beside the patch name.
9. Click Filter.

All devices and their patches appear in the list if the device has at least one patch that matches the selected status filter.