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Barracuda RMM
formerly Managed Workplace

Setting Up Access to VMware ESXi Hosts in Service Center

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  • If you are using VMware 6.0 or higher, the Managed Object Browser is disabled by default. To see your data in Service Center, enable the Managed Object Browser by following the procedure in https://kb.vmware.com/s/article/2108405/.
  • If Lockdown mode is enabled (normal or strict), you will not be able to access your data from Service Center. See https://kb.vmware.com/s/article/1008077 for how to disable Lockdown mode before following the procedure below.

You must provide VMware vSphere log in credentials to VMware ESXi hosts at each site. For security reasons, it is recommended that you specify unique login credentials (user name and password) for each host at a site, however you can provide one log in credential for all hosts at a site if that is how you set up your credentials in vSphere.

The user name that you specify in Barracuda RMM must have root-level access on the ESXi host.

  1. In Service Center, click Configuration > Site Management.
  2. Click a site name.
  3. Click the Credentials tab.
  4. Click Add.
  5. From the Credential Type list, select ESXi Host.
  6. In the User name field, type the user name. Note that the user must have root-level permission on the ESXi host.
  7. In the Password and Confirm Password fields, type the password.
  8. Optionally, in the Notes field, type any notes related to the host machine.
  9. To apply these credentials to a specific host machine at the site, in the Overridden Devices area, do the following:
    • Click Add.
    • Use the filters to locate the host machine.
    • Click Add.