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Barracuda RMM
formerly Managed Workplace

Quick Start

  • Last updated on

This Quick Start guide provides the basic steps for adding a site to Barracuda RMM and setting up your monitoring environments.

Barracuda RMM Terminology

TermDefinition
Site

A Barracuda RMM site is a logical container in Service Center that contains devices for a physical location or customer.

DeviceA unique responding hardware device Onsite Manager identifies on a network.
GroupsGroups are organizational containers against which monitoring policies are applied. There are three types: service groups, site groups, and shared site groups.
Onsite Manager

Onsite Manager is the component of Barracuda RMM installed on remote networks to collect:

  • monitoring data
  • run scripts
  • route remote control sessions
  • deploy software updates
Device ManagerThe functional equivalent of Onsite Manager but monitors and manages a single device only. There is a database, but it is bundled with the lightweight application.
Service PlanA service plan is the group of services that you have agreed to provide to your customer. It allows you to centrally plan and standardize your service offerings, and determines the level of involvement that you have with your customer’s technology.

 

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