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Barracuda RMM
formerly Managed Workplace

Step 1: Set Up a Site

  • Last updated on

The first thing you need to do is set up a site in Service Center.

What are the options for setting up a site? A site can be monitored by Onsite Manager only, by Device Managers only or by both Onsite Manager and Device Managers in a mixed environment.

How do you set up a site? The first time you log in to Service Center, you are presented with the Create Site page to help you get started. You can also access the Create Site page at any time by clicking Site Management > Create Site on the navigation bar.

Some of the features of using Onsite Manager only, Device Manager only or both are listed in this table:

FeatureOnsite ManagerDevice ManagerMixed
Monitor roaming laptops and notebooks XX
Monitor sites with no dedicated serverXXX
Monitor DMZ or remote locations XX
Monitor non-Windows devicesX X
Monitor switches and routersX X
Monitor Intel AMT devicesX X
Monitor devices found on a networkX X
Monitor websitesX X
Use AMT remote controlX X
Use Onsite Manager UtilitiesX X
Use Web console remote optionX X
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