Try This—Set up a Scan

To begin, provide a range of IP addresses to be scanned for device discovery. After providing this information, you can run the initial scan manually.

Add a Range of IP Addresses to the Scan

1. In Service Center, click Site Management > Sites.
2. Click your site.
3. Click the Network Discovery tab.
4. In the Network Scan (Local Network) section, click Modify.
5. Click the Add button.
6. Select the Range option button and type the Start IP Address and End IP Address in the boxes.
7. Click Save.

Run the Scan Manually

1. In Service Center, click Site Management > Sites.
2. Click the name of your site.
3. Click the Network Discovery tab.
4. In the Network Scan (Local Network) section, click Scan Now.

When the scan completes, check to ensure that each discovered device has at least one management protocol (WMI or SNMP) enabled. This allows Onsite Manager to accurately identify a device.

For more information

For more information about network discovery, see the Setup Guide.

What’s Next?

Now that Onsite Manager is scanning devices, you can troubleshoot devices with monitoring issues. See Step 3: Onboarding Devices.