A technician’s computer requires the following:
- Web browser
Browser and Operating System Support for Remote Control and Remote Tools
This table identifies what feature works in which browser:
Browser | Remote Control | Remote Tools | Premium Remote Control |
---|---|---|---|
Internet Explorer | Yes | Yes | Yes |
Mozilla Firefox | Yes (plugin) | Yes | Yes |
Google Chrome | Yes (plugin) | Yes | Yes |
Apple Safari | No | Yes | Yes |
Opera | No | Yes | Yes |
This table identifies what feature works in which operating system:
Operating System | Remote Control | Remote Tools | Premium Remote Control |
---|---|---|---|
Windows | Yes | Yes | Yes |
macOS | Yes (requires the server software for the selected protocol) | No | Yes |
Linux | Yes (requires the server software for the selected p rotocol) | No | No |