Onsite Manager
Onsite Manager is not typically resource-intensive, but can be depending on the number of devices under management and monitoring configuration. Dedicated Onsite Manager servers are recommended for larger sites to avoid resource contention impacting the performance of Onsite Manager or other roles the server performs.
Hardware
Memory and disk space requirements listed in this section must be dedicated to Onsite Manager, so additional resources are required for the server operating system and any other roles performed.
All Onsite Manager configurations require the following:
- 10 GB free space in the system volume for the application and database files
- 30 GB free space for storing Microsoft updates if storing patches locally
- System hardware requirements as listed in the table below:
Size of Site | Hardware Requirements | Additional RAM Required for Patch Management |
---|---|---|
Small (up to 15 devices, including 1 server) | Dual core processor with 4 GB RAM | 4 GB |
Medium (up to 75 devices, including 15 servers) | Dual core processor with 6 GB RAM | 4 GB |
Large (up to 256 devices, including 30 servers) | Dual core processor with 8 GB RAM | 4 GB |
Enterprise 1 (up to 500 devices, including 50 servers) | Contact technical support for assistance in optimizing configuration. Multiple Onsite Managers or combinations of Onsite Managers and Device Managers may be used. | |
Enterprise 2 (up to 1000 devices including 100 servers) |
All the software listed in this section has passed performance testing with Barracuda RMM 10.0. While it may be possible to install on other versions of Windows or other required applications, it is not recommended because support may be limited for any products not explicitly listed.
Installation
The following installer is required:
- Windows Installer 4.5
Operating System
See Managed Device Operating System Requirements - On Premise.
Naming Conventions
The computer name of machines must adhere to the following RFC for patch caching to work correctly: https://tools.ietf.org/html/rfc952
Database Server
Onsite Manager installs one of the following:
- If the device it is installed on supports Microsoft SQL Server 2019 Express, the Onsite Manager installs a dedicated instance of Microsoft SQL Server 2019 Express.
- Otherwise, the Onsite Manager installs a dedicated instance of Microsoft SQL Server 2017 Express.
Application Framework
The following application framework is required:
- Microsoft .NET 4.8 or higher
External Network Requirements
The following table lists the networking requirements for Onsite Manager.
Default Port | Purpose |
---|---|
80 TCP outbound | Communicating with Service Center over HTTP and using BITS |
443 TCP outbound | Communicating with Service Center over HTTPS and using BITS |
Internal Mandatory Network Requirements
These ports must be open between Onsite Manager and the managed devices for discovery and monitoring. If SNMP or Syslog monitoring is not taking place, the associated ports do not need to be open. Inbound and outbound qualify the direction between Onsite Manager and the managed devices, not the Internet.
Default Port | Purpose |
---|---|
53 UDP inbound and outbound | Domain Name System (DNS) resolution |
135 and 445 TCP inbound and outbound | WMI monitoring |
161 TCP and UPDP inbound and outbound | SNMP monitoring |
162 UDP inbound | Receiving SNMP traps |
514 UDP inbound | Receiving Syslog messages |
3389 TCP outbound | OM Utilities, AMT console, and Web Console remote sessions operating via RDP |
6996 TCP inbound on the Onsite Manager and outbound on the Device Manager | Receiving communications from Device Managers |
8989 TCP inbound | Communication between MWExpertSystem and OMNetworkServices Windows Services, for Onsite Manager |
Internal Optional Network Requirements
These ports must be open between Onsite Manager and the managed devices for the corresponding features to function correctly. If a specific remote control solution is not being used for the site, its port does not have to be opened. Inbound and outbound qualify the direction between Onsite Manager and the managed devices, not the Internet.
Port | Purpose |
---|---|
22 TCP outbound | Secure Shell (SSH) remote control |
23 TCP outbound | Telnet remote control |
80 and 8350 TCP outbound | Connection to web consoles |
3389 TCP outbound | Remote Desktop Protocol (RDP) remote control |
5900 TCP outbound | Virtual Network Computing (VNC) remote control |
7204 TCP inbound on the Onsite Manager machine | Patch management |
7205 TCP inbound on the Onsite Manager machine | Patch management, if storing patches locally |
7206 - 7207 inbound | Integrated AntiVirus |