Barracuda RMM's robust alerting engine keeps technicians informed when the monitoring engine identifies issues in an environment. Based on the monitoring you perform, you can define a variety of parameters, such as search strings, thresholds, and events, and send alerts to any user or external individual.
Alert actions can take many forms, including trouble ticket creation, emails, and can be scheduled via alert schedules to notify the right people. Additionally, with automatic alert escalation capabilities, you can ensure that technicians never miss alerts, and that the appropriate action is taken.