ScreenConnect uses a web-based remote access mechanism, while the client PC must have the end-user software installed. For information on setting up ScreenConnect, see Configuring a Custom Third Party Integration.
- In Service Center, click Status > Devices.
- Locate the device to which you want to initiate a remote control session.
- Click the device name and then click Remote Control from the right sidebar.
- In the Remote Services section, from the Service list, select ScreenConnect.
- In the Machine Identifier box, type the device's machine name. By default, the Hostname parameter is entered in this box to populate the machine name automatically.
- Click Connect.
See also
- Initiating a Remote Control Session Using Remote Desktop
- Initiating a Remote Control Session Using Remote Assistance
- Initiating a Remote Control Session Using VNC, Telnet, or PuTTY
- Initiating a Remote Control Session by Launching TeamViewer
- Initiating a Remote Control Session by Launching LogMeIn Pro
- Initiating a Remote Control Session by Launching a Third-Party Remote Control Tool