All new users require a unique email address, and for that email address to be verified. New users cannot log in until they verify their email address.
- In Service Center, click Configuration > Users & Roles > User Management.
- Click Create User.
In the User Name box, type the login name for the user.
- In the First Name box, type the first name of the user.
- In the Last Name box, type the last name of the user.
- In the Password box, type a password for the account.
- In the Confirm Password box, type the account password again.
In the Email box, type the email address for the user.
This is the email address where email alerts are sent, if applicable. Until the user authenticates the email, a caution symbol is displayed in the Email column on the Configuration > Users & Roles > User Management page.- Ensure the Account is Disabled check box is cleared.
- Click Save.
- Click the Profile tab.
Optionally, click Send Validation Email to send the user a validation link to the email in the Email box.
- Optionally, in the Mobile Phone Country field, select the country of the user.
- Optionally, in the Mobile Phone Number field, type the user’s mobile phone number, without the country code.
- For additional options, see Setting User Account Options.
- Click Save.
- Proceed to the following: