From time to time, Barracuda RMM will upgrade the deployment of Avast Antivirus. This occurs after Avast has tested, verified, and made its updates available to users. Two components of the Avast Antivirus offering are required. The first is the Avast Business Antivirus software and the Avast Business Agent, which handles the communication between the Antivirus software and the RMM. The software can be handled by scheduling, but the agent requires direct intervention. Below is information on how to upgrade your Avast Antivirus with Barracuda RMM.
Updating Avast Business Agent
Within Barracuda RMM, click on Antivirus
Select Avast Antivirus
Click on Deployment on the far right-hand Status menu
Under the Devices with Antivirus column, click on a number for one of your sites
Select the devices (either all, in bulk or individually) from the list and then Update Avast Agents
Understanding Update Settings
Start with checking how your policy controls your updates
Go to Service Delivery
Click on Policies
Select Avast Antivirus
Click on your Avast Antivirus Policy for the Site/Devices to update
Go into Workstation (or Server) Settings
Select General Settings
Barracuda RMM Support Note
Using Manual Updates through the Execution Schedule
Click on Configuration
Select Schedules
Choose Execution
Click on the schedule for Site/Devices
The client update itself requires a reboot on the device; this can be delayed on the client end, but it is highly recommended that this be done as soon as possible.