The Central Dashboard provides status information about the alerts in your customer's environment. Alerts are displayed in two tables: one for service groups, and one for sites.
The service groups and sites with the highest number of alerts appear at the top of the list. Barracuda RMM prioritizes alert delivery. Alerts may appear on the Central Dashboard up to a minute before supplementary information displays on the Device Information window.
To view the Central Dashboard
In Service Center, click Dashboards > Central Dashboard.
To switch between Central Dashboard views
The standard view of the Central Dashboard has more tools than the classic view, including organizing groups into useful group folders and the ability to filter on alert types.
You can switch between Central Dashboard views at any time.
- Click one of the following:
- Back to Classic View
- Disable Classic View
Viewing the Status of a Site
A status icon appears beside the site name.
| The site is communicating successfully with Service Center. |
| The site has one or more Device Managers installed. |
| The site is experiencing issues communicating with Service Center. |
To display information about the last successful check-in time for the site
Hover the mouse pointer over the status icon.
Sorting Columns
You can sort on many columns in Barracuda RMM. When you hover over a column header, and the hand cursor appears, you can sort on that column.
By default, on the Central Dashboard, the alerts are sorted by Total Alerts.
To sort information in ascending or descending order
- Click a column header.
Hiding and Showing the Left Sidebar
The left sidebar contains the main navigation commands you need to work with Barracuda RMM. If you need more space on the screen, you can hide it.
To hide or show the left sidebar
In the upper left corner, hover the cursor until the Toggle Sidebar tooltip appears, and click.
Filtering by Alert Categories
You can filter the Central Dashboard by alert types.
To filter by alert categories
- In the Categories menu on the right side, click a category.
To see all categories, click All.