Deploying Onsite Manager within a Domain

The Resources (Site Management) page enables you to perform the following actions:

• Download a site-specific Windows Prep Utility to configure Windows devices for management. This utility is deployed to Windows devices automatically. However, if that deployment fails, you can download and run this utility manually from the Resources tab.
• Download a site-specific macOS Prep Utility to prepare Mac devices for network management.

To run the Windows Prep Utility

1. In Service Center, click Site Management > Sites.

2. Click the name of the site with which you want to work.
3. Click the Resources tab.
4. In the Windows Prep Utility section, click Download Prep Utility.

5. Click Save and select the location where you want to save the Windows Prep Utility.

    The .ZIP file contains the omsiteprep.exe in the root folder, and the following files in the SiteSetting folder: lpi.cr1 and MDPrepDotNet.exe.
6. From the extracted location, right-click the omsiteprep.exe file and click Run as Administrator.
   When complete, a dialog box appears stating if the site preparation was successful.
7. Click OK.

The utility generates the following two log files in C:\Program Files\Level Platforms\LPISetupLogs:

• MWsiteprep.log, which contains information about configurations for the user account, required services, RDP, WMI over DCOM, firewall, UAC, and file and print sharing
• LpiSetups.log, which contains the WMI over WS-MAN log file.

The Windows preparation process does the following:

• Checks if Barracuda RMM Windows preparation has been run before.
• Checks the type of platform (Windows operating system) since some preparation tasks are dependent on the operating system version.
• Creates a local MW Service account and adds it to the Local Administrators group. Updates the password if the account already exists.
• Starts and configures dependent system services, if required.
• Configures and enables WS-Management (WS-MAN) for WMI, if required. This includes installing WinRM 2.0 or WinRM 3.0, depending on the device's operating system, if it is not already installed. This also includes the installation of .Net and PowerShell, which are prerequisites for WinRM, if they are not already installed on the device.
• Configures UAC options on Vista and newer versions of Windows operating systems.
• Configures all firewall profiles, regardless of whether the firewall is enabled. This includes allowing:
  • ICMP echo
  • remote administration
  • file and print sharing
  • remote desktop services
  • ports required for WMI and Barracuda RMM applications
• Logs all changes to file and updates the registry with a record of execution.

To run the macOS Prep Utility

You must configure the following site credentials before downloading the macOS Prep Utility:

• SSH
• SNMP
• VNC

If these credentials are not set in Service Center, the Download macOS Prep Utility link is not available. The macOS Prep Utility sets these credentials on the device. For more information, see Managing Site Credentials.

1. In Service Center, click Site Management > Sites.
2. Click the name of the site with which you want to work.
3. Click the Resources tab.
4. In the macOS Resources section, click Download macOS Prep Utility.
5. Click Save and select the location to which you want to save the macOS Prep Utility.
6. Unzip the file if it does not unzip automatically, and then run the following file:
   macOS Prep Utility
   The macOS Prep Utility performs the following actions on the Mac device:
   • Configures and enables SNMP. Any existing SNMP settings are overridden.
   • Turns on VNC.
   • Enables SSH on the device and creates an administrator account, if one does not already exist. If an account already exists, the password does not change.