For users who did not verify their email addresses when their accounts were created, use the following procedure to send a link that a user can use to verify their email address.
Until the user authenticates the email, a caution symbol is displayed in the Email column on the Configuration > Users & Roles > User Management page.
The validation link in the email expires after 24 hours. If the link expires, you can send another email.
To send a user a email to verify their email address
- In Service Center, click Configuration > Users & Roles > User Management.
- Click the user name.
- Click the Profile tab.
- Click Send Validation Email.